Customer Stories
Learn how top companies were able to collect and apply user insights to directly improve conversion, reduce churn, improve onboarding, and more with Sprig.
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A publicly traded payments company incorporates in-product surveys into its feature development lifecycle to ensure each launch hits the mark.
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An online coding education platform drives growth and conversion with targeted in-product surveys.
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Shift increased survey response rates by 340% with contextual targeting and delivery of surveys.
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Learn the three steps a fintech company took to address user drop-off issues and increase feature engagement.
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An international mobile payments app identifies barriers to entry for a new feature in order to increase adoption by 194%.
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How an interactive educational platform used in-product surveys and open-text analysis to increase feature engagement by 46%.
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A popular eSports company rethinks its product strategy and pivots into a better future.
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A financial services company uses Sprig to learn from anonymous visitors and increase homepage conversion by 47%.
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An award-winning Instagram scheduling product increases monthly recurring revenue within weeks of starting with Sprig.
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Initially, I was skeptical that Sprig could provide the level of insights we needed. These concerns disappeared once we launched our first in-product survey.
Brenda Liu
Lead UX/UI Designer at ProGuides
Sprig gives you a lot of firepower when you are copy testing because you can use your users' exact words.
Daniel Layfield
Growth Product Manager at Codecademy
Sprig has had a large impact, both in terms of the conversion rate, and on our brand and communications efforts aimed at downstream behavior.
Kevin Thrams
Marketing at Nova Credit
Sprig provides in-product survey insights we can act on immediately. The platform enables us to get insights within days, while the research team is freed up to focus on longer-term studies.
Jewel Seperson
Head of User Research at Square