Best Alternatives to Hotjar

Feature comparison: Sprig vs. Hotjar

Replays

Web session replay

Watch real user sessions on websites and web apps

Mobile session replay

Watch real user sessions in mobile apps

Replay AI Analysis

AI analyzes session replays

Heatmaps

Heatmaps, click maps & scrollmaps

Visualize where users interact and scroll

Heatmap AI Analysis

AI analyzes and distills heatmap results

Surveys

Gather feedback and measure user satisfaction

Mobile app Surveys

Run in-product Surveys in mobile experiences

Industry-leading survey capabilities

Advanced question types and survey builder

Surveys AI Analysis

AI summarizes and distills survey results

Feedback

Feedback buttons

Collect user feedback with on-site buttons

Feedback AI Analysis

AI summarizes and distills Feedback results

Platform Capabilities

Product-Level AI Insights

AI identifies broader themes and trends

AI Recommendations

AI generates product solutions based on study results

No browser cookies

Track users without using browser cookies

Enterprise-grade security, privacy, compliance

SOC 2 reports available and more advanced security

Why choose Sprig versus competitors like Hotjar?

Build a user-centric mobile app experience

While Hotjar does not support mobile studies, Sprig enables you to seamlessly launch all study types—Replays, Heatmaps, Surveys, and Feedback—across your iOS, Android, and React Native mobile apps.

Design studies that feel like a part of your product

Sprig is built with your end users in mind. With advanced customization and white-labeling, you can launch studies that feel native to your product.

Launch studies in minutes

Our customers said it best—launching a study in Sprig is “ridiculously easy!” And to make it even simpler, we have a library of 75+ expert-made templates that you can use to create Replays, Surveys, and more in just a few clicks.

"I launched 5 studies in 1 hour! Ridiculously easy!"
‍
- Keith L.

Source: G2 Crowd

Ask the right people, at the right time

With Sprig’s industry-leading audience targeting, you can trigger studies at the exact moment you want, to the exact users you want. So whether you’re running a Replay, Heatmap, Survey, or Feedback study, you can quickly get the insights you need.

Stay safe with enterprise-grade security

Unlike Hotjar, who uses cookies to track user data, Sprig uses local storage. We do not automatically collect any of your users’ data. Instead, we rely only on the Events and User Attributes that you explicitly choose to send into Sprig.