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PRODUCTS
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Replays
Trigger and record targeted session clips
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Feedback
Collect continuous user feedback
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Heatmaps
Visualize user behavior in your product at scale
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AI Explorer
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Generate holistic AI insights across your entire product
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Surveys
Capture user insights right in your product
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AI Recommendations
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Continuously optimize
Analyze your users’ experience through core flows
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Solve pain points
Uncover emerging trends in your users’ behavior
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Improve conversion
Understand why and how users are dropping off
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Save time & resources
Know which new features are worth the investment
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Surface opportunities to boost product KPIs
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Maximize the speed and impact of your research
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Optimize New Features to Enhance the User Experience
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Develop Product Sense to Build Great Products
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Template Gallery
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Customers
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Square uncovered 100+ actionable insights within the first 6 months
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Ramp created customer-centric products with Sprig AI
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ClassPass improved usability and retention by optimizing core user journeys
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Learn how top companies leverage Sprig user insights to boost conversion, reduce churn, improve onboarding, and more.
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Products
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Products
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Feedback
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Mobile
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Continuously optimize your product & website
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Surface & solve pain points
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Improve conversion rates
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Build products for people not data points

Ask anything about your product—Sprig AI observes your user experience and generates product recommendations to help you hit your goals.

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30,000 happy Sprig customers & counting

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Explore Sprig’s all-in-one product experience platform

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Replays
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Heatmaps
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Surveys
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Feedback
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AI Explorer
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AI Recommendations
REPLAYS

Find and fix where your users get stuck

Capture targeted user behavior video clips with AI that analyzes and groups clips into actionable product themes.

Explore Replays
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Capture targeted sessions

Record specific clips of your users’ web and mobile experience based on their unique attributes and in-product actions.

Link user actions to insights

Collect users’ session interactions alongside their Survey feedback to see exactly what influenced their sentiment.

Easily analyze clips with AI

Let Sprig review and organize your Replay clips to uncover hidden patterns and trends in your users’ product behavior.

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Understand product behavior at scale

Capture a visual representation of your users’ in-product interactions with AI that does the analysis for you.

Explore Heatmaps
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Aggregate user interactions

See where users move, click, and scroll across your product to quickly identify patterns and trends in their experience.

Zoom into specific behavior

Filter and segment product experience behavior based on your users’ unique attributes and in-product actions.

Instantly analyze with AI

Automatically summarize your Heatmap results to reveal the top actionable themes in your users’ product behavior.

Surveys

Understand why your users do what they do

Launch AI-generated surveys right in your product in minutes, and watch AI analyze the results in real time.

Explore Surveys
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Automate survey creation

Quickly get started with AI-generated surveys that are customized to solve your specific product challenges.

Get targeted insights

Trigger branded in-product surveys to specific users based on who they are and what actions they take in your product.

Rapidly learn with AI

Automatically summarize your Survey results, including open-text responses, to reveal the top feedback themes.

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Always know what your users are thinking

Capture continuous feedback right in your product and get AI-powered product recommendations based on responses.

Explore Feedback
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Start learning in minutes

Empower anyone on your team to capture user feedback with an easy one-time set up that gives you constant insights.

Capture feedback at scale

Get 3x more customer feedback with bite-sized prompts that are built directly into your product experience.

Get action items with AI

Instantly analyze your Feedback responses and determine your next steps with recommendations from Sprig AI.

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Surface AI insights across your entire product

Sprig AI analyzes user behavior and sentiment data across your entire product experience to generate insights that boost conversion, retention, and more.

Explore AI Explorer
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Streamline your conversion flow

Connect product experience data across each step in the funnel to uncover holistic opportunities that boost overall conversion.

Optimize your product across devices

Build a seamless experience across web and mobile with integrated analysis of user behavior and sentiment across platforms.

Capture comprehensive user personas

Compile and analyze product experience data tied to specific user cohorts to fully understand their experience in your product.

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Fuel product growth with AI Recommendations

Sprig AI generates specific and actionable product suggestions to achieve your goals.

Explore AI Recommendations
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Make informed and impactful product decisions

Always know what to build next with AI product recommendations that are based on your users’ real-time  behavior and feedback.

Improve your customer journeys

Automatically surface areas of friction across your core flows and get AI recommendations to solve your users’ pain points.

Optimize your key product metrics

Get specific guidance on how to improve your product experience to drive revenue, retention, and user satisfaction.

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Replays
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Find and fix where your users get stuck

Record targeted clips of specific user sessions and find trends in your users’ behavior.

Explore Replays
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Heatmaps
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Understand product behavior at scale

Capture an intuitive visualization of your users’ in-product engagement.

Explore Heatmaps
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Surveys
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Understand why your users do what they do

Run targeted Surveys right in your product and capture your users’ real-time insights.

Explore Surveys
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Feedback
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Always know what your users are thinking

Capture ongoing feedback right in your product and continuously learn from your users.

Explore Feedback
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AI Explorer
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Surface AI insights across your entire product

Sprig AI analyzes user behavior and sentiment data across your entire product experience to generate insights that boost conversion, retention, and more.

Explore AI Explorer
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AI Recommendations
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Fuel product growth with AI Recommendations

Sprig AI generates specific and actionable product suggestions to achieve your goals.

Explore AI Recommendations
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Unlock your product’s full potential

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Boost key product metrics with AI insights

Coinbase found and fixed user pain points with targeted AI-powered insights.

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Quickly surface product recommendations

Square uncovered over 100 actionable user insights within the first 6 months.

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Make smarter decisions with continuous insights

Ramp identified what features their users actually wanted with continuous user input.

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Learn how to improve your product experience right in your product

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Identify the right data to collect for your product goal

Ask Sprig AI any question about your product and it will identify the most relevant experience data to collect from your users and product.

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Explore AI Study Creator
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OBSERVE

Understand your user experience at scale

Sprig AI observes your users' experience in your product to capture real-time data and uncover insights into their behavior and feedback.

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Explore Replays
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Explore Heatmaps
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Explore Surveys
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Explore Feedback
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RECOMMEND

Instantly generate product solutions

Sprig AI analyzes your experience data and recommends specific actions you can take to improve your product.

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Explore AI Explorer
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Explore AI Recommendations
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Make smarter product decisions across your stack

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Enrichment

Learn from specific users using your existing product data.

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Analytics

Uncover the “why” behind your product analytics.

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Experimentation

Back up your A/B test results with product experience data.

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Collaboration

Share actionable product insights where your team collaborates.

Powering leading companies, startups, and everything in between

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With Sprig, we've gained incredibly valuable insights to guide our product development process.
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Lillian Zuo
Group Product Manager
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Sprig saves our team hours of work trying to understand which types of users are giving what feedback.
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Read Ward
Product Lead
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By studying customers with Sprig, we’re able to remove the risk around business decisions and new features.
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James Villacci
Head of Global UX Research
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Sprig saves our team hours of work trying to understand which types of users are giving what feedback.
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Read Ward
Product Lead
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With Sprig, we've gained incredibly valuable insights to guide our product development process.
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Lillian Zuo
Group Product Manager
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By studying customers with Sprig, we’re able to remove the risk around business decisions and new features.
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James Villacci
Head of Global UX Research
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Build better product experiences

See the Sprig platform for yourself and start collecting game-changing insights today.

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