Best Alternatives to Pendo

Feature comparison: Sprig vs. Pendo

Replays

Web session replay

Watch real user sessions on websites and web apps

Mobile session replay

Watch real user sessions in mobile apps

Replays AI Analysis

AI analyzes and groups replays into themes

Heatmaps

Heatmaps, click maps & scrollmaps

Visualize where users interact and scroll

Scrollmaps

Track how far users scroll on websites and apps

Heatmap AI Analysis

AI analyzes and distills heatmap results

Surveys

Gather feedback and measure user satisfaction

Mobile app Surveys

Run in-product Surveys in mobile experiences

Industry-leading survey capabilities

Advanced question types and survey builder

Surveys AI Analysis

AI summarizes and distills survey results

Open-text AI Analysis

AI groups open-text responses into themes

Feedback

Feedback buttons

Collect user feedback with on-site buttons

Feedback AI Analysis

AI summarizes and distills Feedback results

Open-text AI Analysis

AI groups open-text responses into themes

Platform Capabilities

Product-level AI Insights

AI identifies broader product themes and trends

AI Recommendations

AI generates product solutions based on study results

Product analytics

Traditional quantitative data collection and reporting

No browser cookies

Track users without using browser cookies

Enterprise-grade security, privacy, compliance

SOC 2 reports available and more advanced security

Why choose Sprig versus competitors like Pendo?

Source: G2 Crowd

Accelerate product innovation with meaningful user insights

With Sprig’s industry-leading audience targeting, you can trigger studies at the exact moment you want, to the exact users you want. Using this hyper-targeted approach, Sprig customers get survey response rates of over 40%, on average—giving them faster and more relevant insights at scale.

Instantly turn feedback into action with AI Analysis

Unlike Pendo, Sprig built AI into the core of our product so you can instantly turn user feedback and behavior data into actionable learnings—we’ve even won the Forbes AI 50 award for our industry-leading AI Analysis.

Launch studies in minutes

Sprig is purpose-built to enable product teams to easily launch studies—Replays, Heatmaps, and Surveys—on their own, in minutes. And to make it even simpler, we have a library of over 75 templates that you can use to create a study in just a few clicks.

Stay safe with enterprise-grade security

Unlike Pendo, who uses cookies to track user data, Sprig uses local storage. We do not automatically collect any of your users’ data. Instead, we rely only on the Events and User Attributes that you explicitly choose to send into Sprig.