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DIGITAL EXPERIENCE / In-Product surveys

Uncover why users do what they do

Launch AI-generated surveys right in your product in minutes, and watch AI analyze the results in real time.

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Make user-informed product optimizations

Capture real-time user insights across your product’s core flows to find and fix pain points at scale.

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Validate product ideas with user input

Take the guesswork out of product development and directly ask users what they want from your product.

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Uncover the causes of customer churn

Hear from users to learn exactly what’s causing drop-off, so you know how to prevent it in the future.

Get started in minutes and insights in hours with Sprig In-Product Surveys

Launch surveys on web & mobile

Run custom-designed surveys in your product across your website and iOS, Android, and React Native mobile apps.

Launch surveys on web & mobile

Rapidly learn with AI

Automatically summarize your survey results, including open-text responses, to reveal the top product takeaways.

Rapidly learn with AI

Automate survey creation

Quickly get started with AI-generated surveys that are customized to solve your specific product challenges.

Automate survey creation

Get targeted insights

Trigger in-product surveys to specific users based on who they are and what actions they take in your product.

Get targeted insights

Connect user input to actions

Collect users’ session interactions alongside their survey responses to see exactly what influenced their sentiment.

Connect user input to actions

Build advanced surveys

Customize with open text, multiple choice, rating scale, and matrix questions, plus multi-language delivery and skip logic.

Build advanced surveys
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We get enough responses to have actionable learnings within days. And, the team is freed up to focus on longer-term projects.
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Jewel Seperson
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Capture feedback without disrupting the end user experience

Sprig is built with your end users in mind—have full control over when and where you ask users for feedback to ensure their experience remains frictionless.

Global recontact periods

Prevent survey fatigue by setting product-wide limits on how many surveys a user can be shown within a given time period.

Global recontact periods

Advanced targeting

Target user groups based on attributes and actions to ensure surveys are hyper-relevant to each user’s experience.

Advanced cohort targeting

Custom look and feel

Launch branded surveys that feel native to your product with advanced design customization and white-labeling.

Customizable look and feel

How to collect in-context user input

1

Easily install Sprig into your app

Embed Sprig into your web or mobile product with a simple one-time installation via Segment, Google Tag Manager, and more.

Easily install Sprig into your app
2

Create a survey in a few clicks

Use Sprig’s expert-made Template Gallery or AI Study Creator to build a custom survey with open text, multiple choice, matrix, and rating scale questions.

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Add targeting to specific in-product users

Use your existing product data to specify which and when users should see your survey in your product, plus add multi-language delivery.

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4

See insights in real time

Expect survey response rates of over 30% by making it easy for users to share their sentiment as they experience your product. Then, review the results right in Sprig.

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5

AI handles the analysis, automatically

Sprig AI Analysis powered by GPT transforms your users' Survey responses, including open-text answers, into actionable product takeaways.

AI handles the analysis, automatically

A Unified Platform Built for Every Step of the Research Journey

Start with what you need today and expand over time.

Research Core

Run advanced long-form surveys with AI-powered insights. Designed to move fast, ask better questions, and drive confident decisions.

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Long-form Surveys
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AI Insights
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Digital Experience

Capture in-the-moment feedback with in-product surveys and always-on inputs to optimize flows and reduce churn.

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In-Product Surveys
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Digital Behavior

Replay sessions and visualize user interactions to uncover friction and improve UX across web and mobile.

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Unlock your product’s full potential

See the Sprig platform for yourself and start collecting game-changing insights today.

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Frequently asked questions

Do Sprig's in-product surveys require engineering support to launch or update?
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No. Sprig’s no-code survey builder empowers researchers to launch and update in-product surveys without relying on developers. Once the SDK is installed, you can manage surveys independently, saving time and accelerating research cycles.
How does Sprig support targeting specific user segments for in-product surveys?
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Sprig offers powerful targeting based on user attributes, behaviors, and events, without needing a developer to hard-code logic. You can survey users based on who they are, what they’ve done, or where they are in the product journey.
Will in-product surveys negatively affect the user experience?
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Sprig was purpose-built for thoughtful, non-intrusive survey delivery. You control when and where surveys appear using precise targeting rules to ensure they are timely, relevant, and respectful of the customer experience.
How does Sprig compare to tools like Qualtrics for intercept surveys?
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Sprig offers a faster setup experience, doesn’t require engineering involvement after initial SDK install, and makes it easier to act on results. Many teams move to Sprig from Qualtrics to reduce developer dependency and improve ease of use.
Can Sprig run in-product surveys on mobile devices?
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Yes. Sprig’s in-product surveys support both desktop, mobile web, and native mobile app experiences.
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