Skip to main content

IN-PRODUCT SURVEYS

Learn from users in real time with in-product surveys

Capture valuable in-context insights, reduce time to insight, and make your research go further.

Image of in-product survey

In-product surveys fuel powerful targeting and analysis

Target specific users based on actions they take in your product

Sprig lets you target nearly any user for surveys, without asking engineering for help each time. You get more relevant insights, less frustration, and more data at your fingertips.

Sprig survey targeting capabilities
Visualization of Sprig Survey responses

Go from question to insight in a few hours

An executive has an important question that needs answering ASAP? Or a high-priority project can’t proceed without research? With Sprig, ask a question in the morning and have results flowing in the same day.

Save time with smart analysis of open-text responses

Instead of spending hours reviewing and coding responses, Sprig's award-winning AI with a human-in-the-loop groups your open text, voice, and video responses into themes so you can review or dig deeper quickly.

Sprig survey analysis capabilities
Sprig survey on a mobile device

Understand the user experience as it's happening

Sprig makes it easy to understand what users are thinking and feeling while using your product, reducing recall bias, and giving you insights you can trust.

Customize surveys to match the look and feel of your product

Use the Sprig editor or customize with CSS, and no one will ever know you're using a partner to power your in-product surveys.

Survey Customization options
Sprig survey integration options

Easily embed Sprig into your application with a one-time integration

Sprig’s flexible integration options mean you can be up and running quickly, no matter your tech stack. Get started with no code options like Google Tag Manager and Segment or use the lightweight Sprig SDK.

Experience a Sprig In-Product Survey Yourself

Click through the interactive surveys below to get a feel for how your users will experience Sprig.

  • Improve Onboarding
  • Gauge Feature Satisfaction
  • Measure NPS

How Sprig powers world-class experiences for leading digital products

  • Survey asking about the square store experience

    Square uncovers friction in the onboarding flow by learning from users in real time

    Sprig helped Square generate over 100 actionable insights across 5 product areas in its first 6 months.

  • Shift Survey

    Shift revamps the car browsing experience after learning from active buyers

    Sprig helped Shift collect over 13K responses within 6 months, compared to the same number in 2 years with SurveyMonkey. Plus, all responses were from the correct, qualified user base.

  • Chipper Survey

    Chipper Cash uncovers barriers to adoption for a new feature within days

    Sprig helped the popular African FinTech app Chipper Cash identify lack of user knowledge as a key barrier to adoption, which fueled investment in awareness-focused marketing and the launch of a new education initiative.

Do it all without disrupting or annoying users

  • Capture high impact insights after users complete an action or flow

    Sprig maximizes recall without disrupting users during critical tasks or flow. You’ll get highly reliable insights since you’re presenting questions in-product, during natural product usage.

Keep a constant pulse on your users’ experience

Insights from your Sprig studies are displayed in a customizable reporting dashboard. Review themes that emerge through AI analysis, share with colleagues, or export response data for further analysis.

Sprig Dashboard

How Sprig helps user research, product, and design teams

  • Create a research-driven culture by providing context-rich user insights at scale.

    Sprig helps you get from question to insight in a few hours, so you can fulfill every request, fuel every product decision with research, and spend more time on the work you love.

  • Research as fast as you ship to fuel every product decision with valuable user insights.

    You know that research is valuable, but you don’t always have time to wait. Sprig produces bite-sized insights when you need them to answer the “why” behind user behavior.

  • Sprig helps you create user-centered designs by obtaining real-time insights from your users.

    Sprig empowers design teams to research quickly and reliably without a research background. Use pre-built and customizable templates to start collecting insights in just a few minutes.

  • Sprig has been extremely useful in helping our research team provide highly relevant, in-the-moment insights to our product and marketing teams.

    Jewel Seperson - headshot

    Jewel Seperson

    Head of User Research at Square

Launch a Sprig and get insights within hours.

Make every product decision research-informed. Get started with Sprig and conduct high-impact research with your users across the product lifecycle.