Looking to gather feedback about your product or service from your user base? If you want to talk 1:1 with your users, so you can engage in dynamic discussions about what they love, hate, and want to see next in your product, moderated testing sessions might be the answer. But recruiting participants for live feedback sessions can often be tricky and time-consuming.
This survey template provides an efficient way to identify, screen, and schedule qualified participants right from your website or app. It can also provide a more seamless user experience for your participants. By integrating the survey within your users’ product experience, they can easily sign up for the study without having to navigate to another platform or complete a separate form. This can help increase participation rates, ensure the likelihood of engaged participants, and reduce the risk of dropouts.
Here’s an example of this template in action. A fintech company is looking to collect user feedback on a new financial education section they are considering adding to their product. They really want detailed insights on their users’ level of financial literacy, so they decide that moderated testing will be the best route to dig into this information.
By using this survey, the company quickly and easily identifies users who are interested in participating in the study and meet the necessary criteria. This saves the team a ton of time and resources that would have been spent manually screening participants. Once the feedback sessions kick off, the company also finds that the recruited participants are highly engaged and eager to provide valuable insights.
Overall, using this survey template can help streamline the process of conducting live feedback sessions and make it easier to gather valuable insights from your user base. It can be particularly useful for companies looking to capture qualitative learnings about their products or services.