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research core / CUSTOMER SURVEYS

Smarter surveys for foundational research

Deliver a modern, chat-based experience that personalizes every interaction and asks smarter AI follow-up questions in real time.

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AI personalized survey that is chatting back to the user
AI personalized survey that is chatting back to the user
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Pinpoint moments of friction

Quickly launch surveys across channels to spot where users get stuck—no complex setup required.

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Capture insights when they matter

Ask the right users the right questions using advanced question types, skip logic, and more.

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Understand what’s driving user behavior

Survey users after specific interactions and let Sprig AI surface patterns and actionable takeaways.

Smarter surveys with higher response rates

Engaging, conversational surveys

Choose a standard or conversational UI to boost participation with a modern chat experience proven to lift response rates.

Survey UI format options such as using classic or conversation logic

Probe deeper with adaptive AI follow-ups

Add AI follow-ups, helping you uncover richer insights like an expert researcher.

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Personalize every question with customer context

Enrich questions with user attributes and behavioral events, making every interaction more relevant, engaging, and insightful.

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Generate surveys instantly with AI Survey Builder

Upload your research plan and let Sprig create a complete, foundational study in seconds—ready to launch and refine.

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Enterprise-grade rigor without the complexity

Use advanced question types

Question types like MaxDiff, matrix, and rank order are built into an intuitive survey builder.

Advanced question types such as multi choice options and ranking orders in sprig dashboard

Apply advanced logic with ease

Use skip and page logic, randomization, and response piping to design studies with full control.

Survey advanced logic steps such as you when + if direction

Run media-rich surveys

Embed Figma prototypes, images, video, or voice questions to capture detailed feedback in context.

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Customize survey look and feel

Launch branded surveys with custom CSS styling, advanced design customization, and white-labeling.

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Analyze and share insights in minutes, not weeks

AI-powered open-text analysis

Transform open-ended responses into clear themes and concise summaries, making large volumes of feedback easy to interpret.

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Instant, shareable insights

Generate takeaways that align stakeholders and accelerate decisions so your research drives impact faster.

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Sprig Surveys enabled us to get a wealth of feedback from our audience, understand exactly how they were using Figma and how we could help them better use the tool.
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Rie McGwier
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Run smarter surveys with Sprig AI

1

Launch surveys with no engineering lift

Easily build custom surveys using open text, multiple choice, rating scales, skip logic, and more—all with an intuitive, no-code survey builder.

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Analyze responses in real time

As results come in, explore them in Sprig or export to your favorite tools, all while Sprig AI instantly turns open-text responses into clear, actionable themes.

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Sprig AI extracts actionable insights

Sprig AI automatically reviews all of your survey results and surfaces the key themes and takeaways, so you can move from data to decisions, faster.

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A Unified Platform Built for Every Step of the Research Journey

Start with what you need today and expand over time.

Research Core

Run advanced long-form surveys with AI-powered insights. Designed to move fast, ask better questions, and drive confident decisions.

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Capture in-the-moment feedback with in-product surveys and always-on inputs to optimize flows and reduce churn.

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Digital Behavior

Replay sessions and visualize user interactions to uncover friction and improve UX across web and mobile.

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Maximize the impact of your research

See the Sprig platform for yourself and start collecting game-changing insights today.

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Frequently asked questions

What makes Sprig a strong replacement for Qualtrics or SurveyMonkey?
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Sprig offers advanced survey logic with a modern, intuitive UI. You get features like quotas, skip logic, and MaxDiff, without the complexity of legacy platforms. Teams switch to Sprig for faster setup, cleaner design, and built-in AI that accelerates analysis.
Do I need engineering support to launch a Sprig survey?
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No. Sprig long-form surveys are shareable links that require zero developer setup. Researchers can build and launch studies independently, making it easy to get started without waiting on engineering or product teams.
Does Sprig support advanced survey features like logic, quotas, and MaxDiff?
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Yes. Sprig supports skip and display logic, randomization with pinned choices, response piping, MaxDiff, rank order, quotas, and more. It’s designed for UX and research teams who run rigorous surveys regularly.
Can I analyze survey results in Sprig, or do I need to export to Excel?
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Sprig offers built-in analysis with AI-generated summaries and filters, but also makes it easy to export raw data for deeper analysis. Researchers told us they value both: the speed of AI insights and the control of offline workflows.
If I already use Qualtrics, do I have to switch everything at once?
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Not at all. Most teams start with one or two long-form surveys while keeping Qualtrics live for other workflows. Sprig doesn’t require a full migration. You can start small, prove value, and expand on your terms.
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