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Product News

Sprig Releases Replays, Its Newest Product, to All Users

Sprig Releases Replays, Its Newest Product, to All Users

September 27, 2023

Ryan Glasgow

After a successful beta phase, we're excited to announce that our newest product Replays is now available to all Sprig users, including those on our Free plan! With this latest release, we're taking your product understanding to a whole new level. Say goodbye to session recording overload and hello to focused insights that help you fine-tune your product.

Introducing Sprig Replays

Sprig Replays is a game-changer when it comes to understanding your users' product experience. This powerful feature allows you to record a user's screen, providing you with short, insightful clips of exactly what your users are seeing and doing within your product. Plus, you can pair Replays with in-product Surveys to connect the dots between users' sessions and sentiments. No more guesswork, no more sifting through hours of user sessions – Sprig Replays has streamlined the process for you.

Why Sprig Replays?

Efficiency Redefined: With Sprig Replays, we're putting an end to the time-consuming task of watching hours of user sessions or manually reviewing user feedback. Instead, you can focus on what truly matters: understanding your users' experience.

Targeted Insights: Say goodbye to slogging through entire user sessions. Sprig Replays allows you to only record clips at specific points in the user journey. Whether it's during the onboarding process or as users engage with your latest feature, you can pinpoint what's working and what's not.

Pair with In-Product Surveys: One of the most remarkable aspects of Sprig Replays is its seamless integration with in-product surveys. By pairing a Replay with a survey, you can uncover critical insights. Wondering why users are rating an experience poorly or why they're dropping out of your product? Sprig Replays + Surveys have the answers.

Comprehensive Understanding: It's not just about watching a recording; you can delve deep into the user's interactions. View cursor activity, page scrolls, mouseovers, and clicks to get the full picture of their experience. It's like having a front-row seat to your user's journey.

How to Get Started

Getting started with Sprig Replays is a breeze. As a Sprig user on our Free, Starter, and Enterprise plans, you can now access this feature from your Sprig dashboard. Check out this Replays tutorial video to learn exactly how to launch a standalone Replay and add a Replay onto an in-product Survey.

The Future of Product Experience Insights

Sprig Replays is not just a tool; it's a game-changer in the world of product experience insights. We're thrilled to bring this functionality to all of our users, empowering you to make data-driven decisions, enhance your product, and ultimately, create a more satisfying user experience.

So, why wait? Experience the power of Sprig Replays today and gain unprecedented insights into your product's user experience. Your users will thank you for it, and your product will thrive as a result.

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