Launching a Sprig study is fast and simple, whether you’re collecting in-product user insights or recording live product sessions. First, decide if you’d like to launch a Sprig Survey or Replay.
If you’re launching a Replay, it’s as simple as selecting your delivery platform Web or Mobile, customizing the length of your clip, and adding in your filters and triggers. Then, just hit Launch to start capturing targeted user session clips. If you’re launching a Survey, you can create your own study from scratch or easily get started with one of almost 90 study templates in our library. You’ll find a template for almost any product goal, from troubleshooting drop-off to testing product concepts. There are a ton of question types to choose from, including rating scale and multiple choice questions. If you’re a Sprig Enterprise user, you also have access to consent/legal questions.
Surveys can be sent via your Website, Shareable Link, and for Enterprise users, via Mobile App. If you’re launching an in-product Survey, you can customize your targeting and choose the user events that will trigger the survey, as well as the user attributes that will determine who is eligible to see the survey. Plus, you can even add on a Replay to capture your users’ sentiment and session together.
Once you’ve finished customizing all of your Audience settings, you can preview your study to make sure it looks exactly how you’d like and launch your study with the click of a button. Once your users’ responses rush in, you can instantly see the results right in Sprig. You can expect a high response rate for In-Product Surveys and Replays, since they allow you to capture users’ real-time experiences. You can take advantage of Sprig’s GPT-powered AI Analysis, which summarizes open-text responses into actionable product recommendations. Plus, you can export all of your study data and analyze it in your own tools if you prefer. Ready to launch a Sprig study yourself? Build your study within minutes and you’ll get insights within hours.
