Welcome to Sprig! Sprig is a user insights platform that empowers product teams to build better product experiences, from boosting adoption to driving engagement to eliminating costly churn. Sprig offers a suite of products and features to help you improve your product across the entire lifecycle.
Sprig Surveys enable you to target specific users and capture their real-time insights right in your product. Surveys are a great way to continuously optimize user journeys, validate product ideas with user input, and uncover causes of customer churn. Sprig Replays enable you to trigger targeted user journey clips to help you see firsthand what’s working and what’s not. Replays are a great way to spot UX friction points, improve conversion rates in your core flows, and optimize new features. You can even add a Replay onto an in-product Survey to capture your users’ sessions and sentiment together. Sprig Prototype Tests enable you to conduct browser-based user testing on designs and prototypes built in tools like Figma and Adobe XD to ensure they hit the mark on launch day. Prototype Tests offer a great way to validate a new concept or feature idea, identify the best design option, and test usability to ensure success.
Now, how can you start capturing Sprig user insights today? Luckily, the process is fast and effortless. If you want to launch an in-product Survey or Replay, be sure to first complete our simple installation, so Sprig can seamlessly connect to your product. We support various installation methods, including Javascript, Segment and Google Tag Manager. Once your website or mobile app is connected to Sprig, you can start sending users events and attributes to Sprig to capture real-time product insights. To create a Sprig study, get started by clicking on the New Study button and start from scratch to create a custom replay, survey, or test. Or if you’re launching a Survey or Prototype Test, you can leverage the Sprig Template Gallery. With 90 expert-made templates from Sprig and our customer community, you’re bound to find one that matches your goal.
Next, customize your study however you want: add or delete questions, update copy, and drop in prototype links for prototype tests. If you’re launching an in-product Survey or Replay, you can customize your survey audience to target specific users based on their characteristics or actions they take in your product. For example, I can trigger my survey when a user clicks the cancel button, add a 5 second delay, and filter for only Desktop users. And here is where you can add a Replay into your Survey. Once you’re ready to go, preview your study to make sure it looks exactly how you’d like, and then launch it with the click of a button.
Once your users’ responses rush in, you can instantly see the results right in Sprig. Sprig is backed by GPT-powered AI Analysis, which instantly turns users’ survey and test feedback into actionable insights, surfacing product issues and opportunities in real time. Plus, you can leverage our dozens of integrations and send your Sprig data to your favorite product tools, making it easy to turn insights into actions. Ready to start using Sprig yourself? Build a Sprig study in minutes and see product experience insights within hours.