navy logo
Products
PRODUCTS
survey icon
In-Product Surveys
Capture targeted user insights right in your product
replays icon
Replays
Recreate and optimize user journeys across your product
teal icon of a survey with chapters
Long-Form Surveys
Measure UX at scale with advanced link surveys and AI analysis.
heatmaps icon
Heatmaps
Visualize user behavior in your product at scale
feedback icon
Feedback
Collect continuous user feedback at scale
ai recommendations icon
AI Insights
NEW
Sprig AI generates actionable product solutions
Features
integrations
Integrations
mobile icon
Mobile
star icon
AI Analysis
magic pencil icon
AI Study Creator
dashboards icon
Dashboards
Solutions
by Use Case
continuously optimize icon
Continuously optimize
Analyze your users’ experience through core flows
solve pain points icon
Solve pain points
Uncover emerging trends in your users’ behavior
improve conversion icon
Improve conversion
Understand why and how users are dropping off
save time and resources icon
Save time & resources
Know which new features are worth the investment
by TEAM
uxr icon
User Research
Maximize the speed and impact of your research
Design
Validate and get buy-in for designs with real user insights
pm icon
Product Management
marketing
Marketing
code icon
Engineering
star icon
Customer Experience
Templates
lenny template
Survey
Develop Product Sense to Build Great Products
lenny headshot
Lenny Rachitsky
View Template
arrow icon
feedback template
Feedback
Continuously Collect Product Feedback
favicon
Sprig
View Template
arrow icon
Optimize New Features
Replay
Optimize New Features to Enhance the User Experience
favicon
Sprig
View Template
arrow icon
templates
Template Gallery
Discover how our team and community use Sprig templates to inform product development.
View All
arrow icon
Customers
square nav photosquare left logo
Square uncovered 100+ actionable insights within the first 6 months
Read Now
arrow icon
ramp nav imageramp logo
Ramp created customer-centric products with Sprig AI
Read Now
arrow icon
classpass nav photoclasspass left logo
ClassPass improved usability and retention by optimizing core user journeys
Read Now
arrow icon
users icon
Meet our Customers
Learn how top companies leverage Sprig user insights to boost conversion, reduce churn, improve onboarding, and more.
View All
arrow icon
Resources
blog icon
Blog
Get expert advice on capturing product experience insights
event icon
Events & Webinars
Learn from past Sprig events & register for upcoming ones
help center icon
Help Center
Explore our knowledge hub to get started
in Sprig
video tutorial icon
Video Tutorials
Get a crash course in Sprig with our guided
video series
AI replay announcement text with a dashboard showing AI insights
New: AI-Powered Always-On Replays
Read Now
arrow icon
EnterprisePricing
Sign In
Book a Demo
navy logo
hamburger menu iconclose icon
Products
caret icon
Products
survey icon
In-Product Surveys
teal icon of a survey with chapters
Long-Form Surveys
feedback icon
Feedback
replays icon
Replays
heatmaps icon
Heatmaps
ai recommendations icon
AI Insights
Features
integrations
Integrations
mobile icon
Mobile
star icon
AI Analysis
magic pencil icon
AI Study Creator
dashboards icon
Dashboards
Solutions
caret icon
By Use case
continuously optimize icon
Continuously optimize your product & website
solve pain points icon
Surface & solve pain points
improve conversion icon
Improve conversion rates
save time and resources icon
Save engineering time & resources
By TEAM
uxr icon
User Research
Design
pm icon
Product Management
marketing
Marketing
code icon
Engineering
star icon
Customer Experience
Templates
Customers
Resources
caret icon
blog icon
Blog
event icon
Events & Webinars
help center icon
Help Center
video tutorial icon
Video Tutorials
Enterprise
Pricing
Sign InGet Started Free
Template Galleryarrow iconOptimize Your Websitearrow icon
Find and Fix Bugs and Pain Points

Find and Fix Bugs and Pain Points

Sprig
at
Use this template - free

Getting user feedback on bugs and pain points is crucial for keeping your product or website at its best. Users interact with products in different ways and often find issues you might miss during your team’s own testing. By asking for feedback directly from users, you can discover hidden problems and fix them before they become bigger issues. This proactive approach ensures a smoother and more reliable experience for everyone.

User-reported friction points also give valuable insights into how the product is used in real life. It shows where users might have trouble or get frustrated, highlighting which features are most engaged with and need improvement. By understanding these pain points, your team can focus on fixing the things that matter most to your users. This can lead to happier users who are more likely to stay and recommend your product to others.

The Feedback template has one open-ended question designed to find out where your product can be improved to make the user experience better. It asks users if they have noticed any areas where the product or website could improve and to share details about their experience. With this general question, users can report more specific bugs, as well as overall feedback about your product.

By always giving your users the option to share their input via an omnipresent Feedback button, your team can collect valuable feedback in a simple, ongoing way to quickly detect and address the most important issues and opportunities.

Related Templates

Feedback
Survey
Feedback
Feedback
Feedback
Replay
Feedback
Prototype Test

Collect Website Feedback to Improve the User Experience

Sprig
Replay
Survey
Replay
Feedback
Replay
Replay
Replay
Prototype Test

Streamline Onboarding Flow

Sprig
Survey
Survey
Survey
Feedback
Survey
Replay
Survey
Prototype Test

Understand Future Purchase Intent

Sprig

Unlock your product’s full potential

See the Sprig platform for yourself and start collecting game-changing insights today.

Get Started FreeWatch Tour Video
white sprig logo
Products
In-Product Surveys
Long-Form Surveys
Feedback
Replays
Heatmaps
AI Insights
Features
Integrations
Mobile
AI Study Creator
Dashboards
AI Analysis
Security Standards
Solutions
BY use case
Continuously Optimize
Improve Conversion
Solve Pain Points
Save Time & Resources
BY TEAM
User Research
Design
Product Management
Marketing
Engineering
Customer Experience
Templates
Customers
Resources
Blog
Events & Webinars
Help Center
Video Tutorials
Session Replay Guide
Pricing
Enterprise
Company
About Us
Careers
Sprig Service Agreement
Privacy Policy
Data Processing Addendum
Status
Compare
vs Qualtrics
vs Fullstory
vs Hotjar
vs Medallia
vs Pendo
Copyright 2025 Sprig, All Rights Reserved
linedkin logotwitter logo