Insights Gathered:
Collecting emotional feedback during critical user journeys will give you insight into how your product integrates into your users experience. When you align in-product surveys with critical moments in your user flows like onboarding, taking a critical action, or checkout you can get insight into the emotional moments associated.
Actions:
The insights that you capture here will give you valuable information on how to iterate on those critical user journeys. These are the moments that have the biggest potential impact on the rest of your product experience.