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Capture targeted user insights right in your product
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Measure UX at scale with advanced link surveys and AI analysis.
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Collect continuous user feedback at scale
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In-Product Surveys
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AI-powered IN-PRODUCT SURVEYS

Uncover why users do what they do

Launch AI-generated surveys right in your product in minutes, and watch AI analyze the results in real time.

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Make user-informed product optimizations

Capture real-time user insights across your product’s core flows to find and fix pain points at scale.

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Validate product ideas with user input

Take the guesswork out of product development and directly ask users what they want from your product.

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Uncover the causes of customer churn

Hear from users to learn exactly what’s causing drop-off, so you know how to prevent it in the future.

Get started in minutes and insights in hours with Sprig In-Product Surveys

Launch surveys on web & mobile

Run custom-designed surveys in your product across your website and iOS, Android, and React Native mobile apps.

Launch surveys on web & mobile

Rapidly learn with AI

Automatically summarize your survey results, including open-text responses, to reveal the top product takeaways.

Rapidly learn with AI

Automate survey creation

Quickly get started with AI-generated surveys that are customized to solve your specific product challenges.

Automate survey creation

Get targeted insights

Trigger in-product surveys to specific users based on who they are and what actions they take in your product.

Get targeted insights

Connect user input to actions

Collect users’ session interactions alongside their survey responses to see exactly what influenced their sentiment.

Connect user input to actions

Build advanced surveys

Customize with open text, multiple choice, rating scale, and matrix questions, plus multi-language delivery and skip logic.

Build advanced surveys
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We get enough responses to have actionable learnings within days. And, the team is freed up to focus on longer-term projects.
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Capture feedback without disrupting the end user experience

Sprig is built with your end users in mind—have full control over when and where you ask users for feedback to ensure their experience remains frictionless.

Global recontact periods

Prevent survey fatigue by setting product-wide limits on how many surveys a user can be shown within a given time period.

Global recontact periods

Advanced targeting

Target user groups based on attributes and actions to ensure surveys are hyper-relevant to each user’s experience.

Advanced cohort targeting

Custom look and feel

Launch branded surveys that feel native to your product with advanced design customization and white-labeling.

Customizable look and feel

How to collect in-context user input

1

Easily install Sprig into your app

Embed Sprig into your web or mobile product with a simple one-time installation via Segment, Google Tag Manager, and more.

Easily install Sprig into your app
2

Create a survey in a few clicks

Use Sprig’s expert-made Template Gallery or AI Study Creator to build a custom survey with open text, multiple choice, matrix, and rating scale questions.

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Add targeting to specific in-product users

Use your existing product data to specify which and when users should see your survey in your product, plus add multi-language delivery.

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4

See insights in real time

Expect survey response rates of over 30% by making it easy for users to share their sentiment as they experience your product. Then, review the results right in Sprig.

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AI handles the analysis, automatically

Sprig AI Analysis powered by GPT transforms your users' Survey responses, including open-text answers, into actionable product takeaways.

AI handles the analysis, automatically

Explore the rest of Sprig’s all-in-one product experience platform

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Long-Form Surveys

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Feedback

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Replays

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Unlock your product’s full potential

See the Sprig platform for yourself and start collecting game-changing insights today.

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Frequently asked questions

How do you create a product feedback survey?
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With Sprig’s in-product survey software, you can target specific user groups to reach the most appropriate audience and request their feedback as they engage with your product. After you install the Sprig app, you can create your survey in just a few clicks. Then narrow down your target audience, so users see your survey exactly when you want them to see it.
What questions should you ask in a product survey?
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The questions you ask in your survey should relate to the problem you’re trying to solve. For instance, let’s say you want to know why customers aren’t completing your onboarding flow. You might ask an open-ended question, such as, “Tell us more about why you haven’t been back to our app.” If you need additional guidance in designing your product survey, Sprig’s survey templates can help.
How do you create a user research survey?
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Creating a user research survey is simple with the right tools. With Sprig, you can easily create user research surveys from scratch or with the help of a template. Whichever you choose, the Sprig Study Editor tool will help streamline customization based on your survey’s goals. Once your survey questions are ready, you’ll decide on your distribution channels, such as web or mobile app. Then, set filters and triggers so your target audience receives the survey at the right time after interacting with your product.
How long should user surveys be?
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Make sure your surveys take no more than a few minutes to complete. Users shouldn’t feel like they're taking a test or writing an essay when responding to survey questions. Otherwise, they might get frustrated and abandon the survey halfway through.
What is the best survey method?
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Several methods can be used to gather feedback about your product. However, in-product surveys are a proven, effective tool for collecting feedback directly from users while they engage with your product. These types of surveys allow you to capture real-time insights from your customers. Sprig’s in-product Surveys help you understand user friction points so you know exactly what you need to improve to give your users a better experience.
What is the best survey software?
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The best survey software lets you request and receive feedback without distracting users from your product. With Sprig, you get an all-in-one survey solution that fits right into your product. This way, you can gather feedback in real-time. You can also personalize your surveys so they reflect your brand identity and resonate well with customers.
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