navy logo
Products
PRODUCTS
survey icon
In-Product Surveys
Capture targeted user insights right in your product
replays icon
Replays
Recreate and optimize user journeys across your product
teal icon of a survey with chapters
Long-Form Surveys
Measure UX at scale with advanced link surveys and AI analysis.
heatmaps icon
Heatmaps
Visualize user behavior in your product at scale
feedback icon
Feedback
Collect continuous user feedback at scale
ai recommendations icon
AI Insights
NEW
Sprig AI generates actionable product solutions
Features
integrations
Integrations
mobile icon
Mobile
star icon
AI Analysis
magic pencil icon
AI Study Creator
dashboards icon
Dashboards
Solutions
by Use Case
continuously optimize icon
Continuously optimize
Analyze your users’ experience through core flows
solve pain points icon
Solve pain points
Uncover emerging trends in your users’ behavior
improve conversion icon
Improve conversion
Understand why and how users are dropping off
save time and resources icon
Save time & resources
Know which new features are worth the investment
by TEAM
uxr icon
User Research
Maximize the speed and impact of your research
Design
Validate and get buy-in for designs with real user insights
pm icon
Product Management
marketing
Marketing
code icon
Engineering
star icon
Customer Experience
Templates
lenny template
Survey
Develop Product Sense to Build Great Products
lenny headshot
Lenny Rachitsky
View Template
arrow icon
feedback template
Feedback
Continuously Collect Product Feedback
favicon
Sprig
View Template
arrow icon
Optimize New Features
Replay
Optimize New Features to Enhance the User Experience
favicon
Sprig
View Template
arrow icon
templates
Template Gallery
Discover how our team and community use Sprig templates to inform product development.
View All
arrow icon
Customers
square nav photosquare left logo
Square uncovered 100+ actionable insights within the first 6 months
Read Now
arrow icon
ramp nav imageramp logo
Ramp created customer-centric products with Sprig AI
Read Now
arrow icon
classpass nav photoclasspass left logo
ClassPass improved usability and retention by optimizing core user journeys
Read Now
arrow icon
users icon
Meet our Customers
Learn how top companies leverage Sprig user insights to boost conversion, reduce churn, improve onboarding, and more.
View All
arrow icon
Resources
blog icon
Blog
Get expert advice on capturing product experience insights
event icon
Events & Webinars
Learn from past Sprig events & register for upcoming ones
help center icon
Help Center
Explore our knowledge hub to get started
in Sprig
video tutorial icon
Video Tutorials
Get a crash course in Sprig with our guided
video series
AI replay announcement text with a dashboard showing AI insights
New: AI-Powered Always-On Replays
Read Now
arrow icon
EnterprisePricing
Sign In
Book a Demo
navy logo
hamburger menu iconclose icon
Products
caret icon
Products
survey icon
In-Product Surveys
teal icon of a survey with chapters
Long-Form Surveys
feedback icon
Feedback
replays icon
Replays
heatmaps icon
Heatmaps
ai recommendations icon
AI Insights
Features
integrations
Integrations
mobile icon
Mobile
star icon
AI Analysis
magic pencil icon
AI Study Creator
dashboards icon
Dashboards
Solutions
caret icon
By Use case
continuously optimize icon
Continuously optimize your product & website
solve pain points icon
Surface & solve pain points
improve conversion icon
Improve conversion rates
save time and resources icon
Save engineering time & resources
By TEAM
uxr icon
User Research
Design
pm icon
Product Management
marketing
Marketing
code icon
Engineering
star icon
Customer Experience
Templates
Customers
Resources
caret icon
blog icon
Blog
event icon
Events & Webinars
help center icon
Help Center
video tutorial icon
Video Tutorials
Enterprise
Pricing
Sign InGet Started Free
Blogarrow icon
Thought Leadership
arrow icon
Sprigster Stories: How to Jump Into a Collaborative Team with Design Manager Chris Lee
Thought Leadership

Sprigster Stories: How to Jump Into a Collaborative Team with Design Manager Chris Lee

Written by Heather Bien | Jan 05, 2023

January 5, 2023

Sprigster Stories: How to Jump Into a Collaborative Team with Design Manager Chris Lee

At Sprig, we’re all about hearing from the people that make your products successful, so we thought it was time to hear from the people that make our product successful — our Sprigsters (yes, that’s what we call the awesome team here at Sprig!). So we’re kicking off a new series where we interview the people behind Sprig. From designers to product managers, user researchers to engineers, marketers to sales, we’re going to talk to them about why they joined

Sprig, how they’ve navigated the startup world, and what advice they’d have for those looking to follow a similar path.

Now here’s our interview with Sprig’s Design Manager Chris Lee, a design veteran who’s spent time at Google Chrome and Uber Eats, and who you’ll find tweeting over at @cleerview.

What are you most excited for in 2023, outside of work?

Most of my time outside of work is spent with my son, who’s a little over a year old. He’s getting to the age in which he’s revealing more of his personality each day and becoming increasingly more articulate. 2023 will be an exciting year to get to know him even more.

Have you spent your entire career in design? Tell us the quick life story of your career.

I’ve always been drawn to design and technology, and I’m fortunate to have a career that allows me to combine these interests. I spent my teenage years tinkering with building websites, and eventually decided to study computer science in college with the intention of becoming a software engineer. But along the way, I fell in love with design and HCI. I got the opportunity to work at companies like Google and Uber Eats, where I built global products and learned from some of the best designers around. Now I'm excited to bring my experience to Sprig and keep growing and learning with the team.

You joined Sprig in fall 2022. What inspired your jump from working in big tech, previously Google and Uber Eats, to working at a startup?

I was interested in joining a smaller, more agile team where I could have a greater impact and be closer to the decision-making process. What made me particularly excited at Sprig is its mission: As a designer, I’m passionate about using research and data to make well-informed decisions, and I’m inspired by the work we’re doing to make that easier.

What are you most excited about in leading a smaller team? What are you most excited to learn?

I’m looking forward to being a close partner to each individual on the team to help them achieve their full potential. I want to create a culture that is empathetic, challenging, and empowering.

As far as learning goes: I’ve spent my career at larger companies but have always personally appreciated a scrappier way of working. I’m excited to find the right balance between structure and flexibility as the team grows.

You’re in the NYC office. What is the office camaraderie like? How has the return to office impacted starting a new role?

Sprig is headquartered in San Francisco, but we’re growing our presence in New York City, where we conveniently opened an office the same week I joined. While the SF office is full and lively, the crew at the NYC office is smaller. There are only 5-10 people of us currently, so the office has a lovely close-knit culture. We typically come into the office twice a week - a perfect balance for me as someone who appreciates the flexibility of working from home but also enjoys the social interaction and spontaneous collaboration that comes from an office.

You launched a website design test basically as soon as you started. Tell me more about it! Were there any surprises?

The marketing team and I collaborated in Figma, bouncing ideas off one another. We used our own product, Sprig, to root our decisions in user research. We embedded surveys in our current website to understand what information viewers care about when they land on the site. We also took our top concepts and, using Sprig’s Figma integration, ran concept tests comparing different versions of the site.

However, research is never just “one and done”. Neither of the initial versions we were considering really hit the mark, but we learned a lot from the process to inform our continued iterations. We’re excited to continue refining our website to best tell the story of how Sprig can help teams build great products.

How do you see Sprig’s mission reflected in its culture and everyday values?

At Sprig, we’re helping product teams build great products with conviction by getting feedback from their users efficiently. This mission is reflected in how we work as a team. We move quickly, but also challenge one another to have conviction in our choices, rooting them in research and data.

And when we interact with one another, we aim to apply the same empathetic and curious mindset that we would take towards product research. We debate decisions within a space of trust and regularly ask for feedback from one another.

A few months in, you’re basically a startup expert now! What would you recommend to someone beginning at a startup for the first time? What did you do in your first few weeks that made a positive impact?

“Expert” is definitely a stretch! But I think people who thrive at startups are those who don’t wait for direction but instead identify what’s most important to the business and how they can use their skills to help. In my first few weeks at Sprig, I heard that making our marketing website clearer and more compelling was a top priority. My background is in product design, not marketing design, but I jumped into brainstorming positioning, copy, and layouts to drive forward this initiative.

Thank you to Chris Lee for all of his thoughtful answers, and, if Sprig sounds like the type of exciting, fast-paced, collaborative environment you’d thrive in, too, check out our careers page!

Sign up for our newsletter

Get the best content on user insights, design, and product management delivered to your inbox every week.

linkedin icontwitter icon

Written by

Heather Bien

Related Articles

Using AI Analysis and Managing Resistance to AI
Thought Leadership
Apr 19, 2024

Using AI Analysis and Managing Resistance to AI

5 Tips for Leaders to Create a Culture of Experimentation in Product Teams
Thought Leadership
Aug 7, 2023

5 Tips for Leaders to Create a Culture of Experimentation in Product Teams

AI Experts Map Out Future Opportunities of AI
Thought Leadership
Jun 6, 2023

AI Experts Map Out Future Opportunities of AI

white sprig logo
Products
In-Product Surveys
Long-Form Surveys
Feedback
Replays
Heatmaps
AI Insights
Features
Integrations
Mobile
AI Study Creator
Dashboards
AI Analysis
Security Standards
Solutions
BY use case
Continuously Optimize
Improve Conversion
Solve Pain Points
Save Time & Resources
BY TEAM
User Research
Design
Product Management
Marketing
Engineering
Customer Experience
Templates
Customers
Resources
Blog
Events & Webinars
Help Center
Video Tutorials
Session Replay Guide
Pricing
Enterprise
Company
About Us
Careers
Sprig Service Agreement
Privacy Policy
Data Processing Addendum
Status
Compare
vs Qualtrics
vs Fullstory
vs Hotjar
vs Medallia
vs Pendo
Copyright 2025 Sprig, All Rights Reserved
linedkin logotwitter logo