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Sprig Launches Powerful AI Capabilities for Product Teams
Product News

Sprig Launches Powerful AI Capabilities for Product Teams

Written by Ryan Glasgow | Aug 30, 2023

August 30, 2023

Sprig Launches Powerful AI Capabilities for Product Teams

Today, I’m excited to announce that Sprig is launching an industry-first capability: AI Analysis for Surveys. In addition, we’re also expanding our Free and Starter plans and announcing new marquee customers: Paypal, Figma, Ramp, Peloton, and Mixpanel.

Before diving into our newest AI release, let’s look into our initial launch. In late 2020, we publicly launched our in-product survey platform with a groundbreaking feature at the time, which groups free-form survey responses into themes: Open-Text AI Analysis. This innovative AI capability strengthened our mission to scale product insights and attracted leading product teams as customers, including Dropbox, Loom, Coinbase, Robinhood, and Square. The Sprig platform has now analyzed survey responses from over six billion visitors across hundreds of the world’s fastest-growing technology companies.

Customers continue to tell us how critical Open-Text AI Analysis has become for understanding their user experience and have asked us to take our AI to the next level by analyzing an entire survey data set.

Over the past year, we have been developing these new capabilities, and I’m excited to share the official release for another industry-first: AI Analysis for Surveys. This new AI feature allows product teams to:

  1. Review instant AI-powered survey summaries
  2. Ask custom questions about survey data with AI-powered responses
  3. Explore new analysis questions suggested by Sprig AI

Sprig AI Analysis for Surveys

Get instant answers about your survey results with Sprig AI.

Try for Free

First, every survey has an AI-generated summary, so you can skip tedious manual analysis and focus on the top takeaways. Sprig AI dives into each and every survey response to find the most common themes in the user feedback and instantly summarizes them, so you can easily take action.

Second, you can ask Sprig AI to answer any custom questions about your survey data, and it will analyze responses across all of your survey questions to find the answer. Sprig AI can even look across multiple questions to identify correlations between how users answered one question from another.

My personal favorite question is “How can we improve our product based on these survey results?” and Sprig AI instantly provides a list of suggestions. This groundbreaking technology fuels product teams’ ability to confidently move their products forward by leveraging real-time customer insights.

Third, we’ve tackled the common issue of not knowing where to start with the analysis. To help you dig deeper, Sprig AI will do the work for you and suggest questions for you to ask that are tailored to your unique survey questions and responses. These suggested follow-up questions can give you a headstart with your analysis and surface deeper trends you may not have initially seen.

The new capabilities of AI Analysis for Surveys are so exciting that we want to offer them on all of Sprig’s plans. Beginning today, we are expanding our Free plan to include in-product Surveys, Replays, and our industry-leading AI Analysis capabilities. With our updated Free plan offering, everyone can experience the benefits of collecting rich and rapid user insights.

We’re also excited to announce we’ve recently signed Paypal, Figma, Ramp, and Mixpanel to our growing list of marquee customers. World-class product teams continue to choose our platform because they value their user experience and have found Sprig to be a mission-critical platform to differentiate their products in today’s competitive environment. Sprig has become the clear market leader for product experience insights, giving teams the power to capture actionable insights at scale with the power of AI.

I can’t wait for you to experience these innovative AI capabilities and collect meaningful user insights in minutes. Start your journey by signing up for Sprig today, and you’ll be on your way to building a product your customers love.

Sprig AI Analysis for Surveys

Get instant answers about your survey results with Sprig AI.

Try for Free

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Written by

Ryan Glasgow

Product guy. Early team member at Weebly (acquired by Square) & Vurb (acquired by Snapchat); UCSD alum. I founded Sprig to help others build the best products possible.

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