Best Alternatives to GetFeedback

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In-Product Surveys

Understand why your users do what they do

Launch AI-generated surveys right in your product in minutes, and watch AI analyze the results in real time.

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Automate survey creation

Quickly get started with AI-generated surveys that are customized to solve your specific product challenges.

Get targeted insights

Trigger branded in-product surveys to specific users based on who they are and what actions they take in your product.

Rapidly learn with AI

Automatically summarize your Survey results, including open-text responses, to reveal the top feedback themes.

LONG-FORM SURVEYS

Survey at scale, then analyze with AI

Measure user experience with advanced surveys across email, SMS, chat, and more—then let Sprig AI transform responses into fast, actionable insights.

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AI insights for opportunities and trends

Pinpoint moments of friction

Quickly launch surveys across channels to spot where users get stuck—no complex setup required.

Get insights when they matter

Ask the right users the right questions using advanced question types, skip logic, and more.

Understand behavioral drivers

Survey users after specific interactions and let Sprig AI surface patterns and actionable takeaways.

feedback

Always know what your users are thinking

Capture continuous feedback right in your product and get AI-powered product recommendations based on responses.

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Start learning in minutes

Empower anyone on your team to capture user feedback with an easy one-time set up that gives you constant insights.

Capture feedback at scale

Get 3x more customer feedback with bite-sized prompts that are built directly into your product experience.

Get action items with AI

Instantly analyze your Feedback responses and determine your next steps with recommendations from Sprig AI.

REPLAYS

Find and fix where your users get stuck

Recreate, analyze, and resolve user experience issues with AI-powered session replay.

Explore Replays

Understand user behavior at scale

Continuously recreate user journeys across your product’s core flows with post-engagement session replays.

Instantly analyze behavior with AI

Organize and uncover insights effortlessly—Sprig AI sorts event logs by themes and highlights key user pain points.

Link user actions to insights

Track users’ session interactions alongside their Survey feedback to see exactly what influenced their sentiment.

heatmaps

Understand product behavior at scale

Capture a visual representation of your users’ in-product interactions with AI that does the analysis for you.

Explore Heatmaps

Aggregate user interactions

See where users move, click, and scroll across your product to quickly identify patterns and trends in their experience.

Zoom into specific behavior

Filter and segment product experience behavior based on your users’ unique attributes and in-product actions.

Instantly analyze with AI

Automatically summarize your Heatmap results to reveal the top actionable themes in your users’ product behavior.

AI Insights

Fuel product growth with AI Insights

Sprig AI generates specific and actionable product suggestions to achieve your goals.

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Make informed and impactful product decisions

Always know what to build next with AI product recommendations that are based on your users’ real-time behavior and feedback.

Improve your customer journeys

Automatically surface areas of friction across your core flows and get AI recommendations to solve your users’ pain points.

Optimize your key product metrics

Get specific guidance on how to improve your product experience to drive revenue, retention, and user satisfaction.

In-Product Surveys

Understand why your users do what they do

Run targeted Surveys right in your product and capture your users’ real-time insights.

Explore In-Product Surveys

Long-Form Surveys

Survey at scale, then analyze with AI

Measure user experience with advanced surveys across email, SMS, chat, and more—then let Sprig AI transform responses into fast, actionable insights.

Explore Long-Form Surveys

Feedback

Always know what your users are thinking

Capture ongoing feedback right in your product and continuously learn from your users.

Explore Feedback

Replays

Find and fix where your users get stuck

Record targeted clips of specific user sessions and find trends in your users’ behavior.

Explore Replays

Heatmaps

Understand product behavior at scale

Capture an intuitive visualization of your users’ in-product engagement.

Explore Heatmaps

AI Insights

Fuel product growth with AI Insights

Sprig AI generates specific and actionable product suggestions to achieve your goals.

Explore AI Insights

Why choose Sprig versus competitors like GetFeedback?

Accelerate product innovation with meaningful user insights

With Sprig’s industry-leading audience targeting, you can trigger studies at the exact moment you want, to the exact users you want. Using this hyper-targeted approach, Sprig customers get survey response rates of over 40%, on average—giving them faster and more relevant insights at scale.

Instantly turn feedback into action with AI Analysis

Unlike GetFeedback, Sprig built AI into the core of our product so you can instantly turn user feedback into actionable learnings—we’ve even won awards for our industry-leading AI Analysis.

Launch studies in minutes

Sprig is purpose-built to enable product teams to easily launch studies—Surveys, Replays, and Prototype Tests—on their own, in minutes. And to make it even simpler, we have a library of over 75 templates that you can use to create a study in just a few clicks.

Stay safe with enterprise-grade security

Unlike GetFeedback, who uses cookies to track user data, Sprig uses local storage. We do not automatically collect any of your users’ data. Instead, we rely only on the Events and User Attributes that you explicitly choose to send into Sprig.