navy logoGet Started Free
navy logo

Sprig vs. GetFeedback: What’s the difference?

Sprig is purpose-built to accelerate product innovation by enabling teams to collect fast, actionable user insights directly from their website or app via targeted surveys, session replays, and feedback buttons. With industry-leading audience targeting, award-winning AI analysis, and an easy-to-use UI, Sprig is the most advanced solution for companies looking to capture real-time user insights that fuel product development.

g2 star reviews
Get 20% Off When You Switch To Sprig
*The first 20 people to apply get 20% off their purchase of a Sprig Enterprise Plan.
Powering the world’s top tech companies
notion logowebflow logodropbox logorobinhood logovisa logohellofreshcoinbase logopaypal logofigma logowayfair logopeloton logoramp logo
notion logowebflow logodropbox logorobinhood logovisa logohellofreshcoinbase logopaypal logofigma logowayfair logopeloton logoramp logo

A Unified Platform Built for Every Step of the Research Journey

Start with what you need today and expand over time.

Research Core

Run advanced long-form surveys with AI-powered insights. Designed to move fast, ask better questions, and drive confident decisions.

Long form survey icon
Long-Form Surveys
arrow icon
ai icon
AI Insights
arrow icon

Digital Experience

Capture in-the-moment feedback with in-product surveys and always-on inputs to optimize flows and reduce churn.

surveys icon
In-Product Surveys
arrow icon
feedback
Feedback
arrow icon

Digital Behavior

Replay sessions and visualize user interactions to uncover friction and improve UX across web and mobile.

replays small icon
Replays
arrow icon
heatmaps icon
Heatmaps
arrow icon

Our customers are raving

g2 badges
classpass left logo
Sprig makes it easy to obtain timely, relevant responses. We've gained invaluable insights to guide our development process.
lillian headshot
Lillian Zuo
Director of Product
figma left logo
Sprig is truly magical! I had a question, and we were able to put together a survey and get insights within a day.
elynn headshot
Elynn Lee
Product Manager
square left logo
We get enough responses to have actionable learnings within days. And, the team is freed up to focus on longer-term projects.
jewel headshot
Jewel Seperson
Head of User Research
arrow icon
arrow icon

Why choose Sprig versus competitors like GetFeedback?

Focus on your most important user flows

Accelerate product innovation with meaningful user insights

With Sprig’s industry-leading audience targeting, you can trigger studies at the exact moment you want, to the exact users you want. Using this hyper-targeted approach, Sprig customers get survey response rates of over 40%, on average—giving them faster and more relevant insights at scale.

Instantly turn feedback into action with AI Analysis

Unlike GetFeedback, Sprig built AI into the core of our product so you can instantly turn user feedback into actionable learnings—we’ve even won awards for our industry-leading AI Analysis.

AI handles the analysis, automatically
launch studies in minutes

Launch studies in minutes

Sprig is purpose-built to enable product teams to easily launch studies—Surveys, Replays, and Prototype Tests—on their own, in minutes. And to make it even simpler, we have a library of over 75 templates that you can use to create a study in just a few clicks.

Stay safe with enterprise-grade security

Unlike GetFeedback, who uses cookies to track user data, Sprig uses local storage. We do not automatically collect any of your users’ data. Instead, we rely only on the Events and User Attributes that you explicitly choose to send into Sprig.

Stay safe with enterprise-grade security

Customer support that rolls out the red carpet

Our mission is to help you create products your users truly love. That’s why we’re here to help at every step of the way—from onboarding to study creation to analysis, and everything in between.

4.5 / 5 stars
“Sprig is ridiculously quick in responding to questions and very active in helping troubleshoot issues.”
g2 logo orange
Peter L.
5 / 5 stars
“The team at Sprig is super helpful with onboarding / training / strategizing. They really ensure success.”
g2 logo orange
Keith L.
5 / 5 stars
"I enjoy the high-touch support team - they are responsive to feedback and always evolving the product."
g2 logo orange
Maegan P.
Source: G2 Crowd

See what people are raving about

See the Sprig platform for yourself and start collecting game-changing insights today.

Get Started FreeBook a Demo
Sprig logo
Products
Long-Form Surveys
In-Product Surveys
Feedback
Replays
Heatmaps
AI Insights
Features
Integrations
Mobile
AI Study Creator
Dashboards
AI Analysis
Security Standards
Solutions
BY use case
Measure Experiences
Evaluate Features
Uncover Customer Needs
Influence Product Direction
BY TEAM
User Research
Design
Product Management
Marketing
Engineering
Customer Experience
Templates
Customers
Resources
Blog
Events & Webinars
Help Center
Video Tutorials
Session Replay Guide
Pricing
Enterprise
Company
About Us
Careers
Sprig Service Agreement
Privacy Policy
Data Processing Addendum
Status
Compare
vs Qualtrics
vs Medallia
vs Hotjar
Copyright 2025 Sprig, All Rights Reserved
Linkedin iconTwitter icon