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User Behavior Analytics Software

Capture users' web and mobile experiences via Replays, Heatmaps, and Surveys—Sprig AI will instantly analyze all data to uncover trends in your users' behavior and sentiment.

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Understand the why behind your users' actions

Capture targeted sessions with Replays

Record specific clips of users’ web and mobile experience based on their unique attributes and in-product actions.

Dig deeper with Replays

Instantly analyze clips with AI

Let Sprig review and organize Replay clips into groups to uncover hidden patterns in your users’ product behavior.

Instantly analyze clips with AI

Visualize user interactions with Heatmaps

See where users move and click across your product to quickly identify patterns and trends in their experience.

Visualize user interactions

Visualize your mobile experience

Record targeted clips of specific users’ mobile journey across your iOS, Android, and React Native apps.

Visualize your mobile experience

Track user engagement

Review clips and logs of your users’ product interactions, including their cursor activity, clicks, and page scrolls.

Track user engagement

Keep sensitive user data private

Blur form content, images, password fields, and/or specific CSS selectors to protect users’ personal data.

Keep sensitive user data private

Powering the world’s top companies

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Get a demo to see Sprig in action

Explore Sprig’s all-in-one product experience platform

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Replays
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Heatmaps
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Surveys
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Feedback
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AI Explorer
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AI Recommendations
REPLAYS

Find and fix where your users get stuck

Capture targeted user behavior video clips with AI that analyzes and groups clips into actionable product themes.

Explore Replays
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Capture targeted sessions

Record specific clips of your users’ web and mobile experience based on their unique attributes and in-product actions.

Link user actions to insights

Collect users’ session interactions alongside their Survey feedback to see exactly what influenced their sentiment.

Easily analyze clips with AI

Let Sprig review and organize your Replay clips to uncover hidden patterns and trends in your users’ product behavior.

heatmaps

Understand product behavior at scale

Capture a visual representation of your users’ in-product interactions with AI that does the analysis for you.

Explore Heatmaps
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Aggregate user interactions

See where users move, click, and scroll across your product to quickly identify patterns and trends in their experience.

Zoom into specific behavior

Filter and segment product experience behavior based on your users’ unique attributes and in-product actions.

Instantly analyze with AI

Automatically summarize your Heatmap results to reveal the top actionable themes in your users’ product behavior.

Surveys

Understand why your users do what they do

Launch AI-generated surveys right in your product in minutes, and watch AI analyze the results in real time.

Explore Surveys
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Automate survey creation

Quickly get started with AI-generated surveys that are customized to solve your specific product challenges.

Get targeted insights

Trigger branded in-product surveys to specific users based on who they are and what actions they take in your product.

Rapidly learn with AI

Automatically summarize your Survey results, including open-text responses, to reveal the top feedback themes.

feedback

Always know what your users are thinking

Capture continuous feedback right in your product and get AI-powered product recommendations based on responses.

Explore Feedback
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Start learning in minutes

Empower anyone on your team to capture user feedback with an easy one-time set up that gives you constant insights.

Capture feedback at scale

Get 3x more customer feedback with bite-sized prompts that are built directly into your product experience.

Get action items with AI

Instantly analyze your Feedback responses and determine your next steps with recommendations from Sprig AI.

ai Explorer

Surface AI insights across your entire product

Sprig AI analyzes user behavior and sentiment data across your entire product experience to generate insights that boost conversion, retention, and more.

Explore AI Explorer
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Streamline your conversion flow

Connect product experience data across each step in the funnel to uncover holistic opportunities that boost overall conversion.

Optimize your product across devices

Build a seamless experience across web and mobile with integrated analysis of user behavior and sentiment across platforms.

Capture comprehensive user personas

Compile and analyze product experience data tied to specific user cohorts to fully understand their experience in your product.

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Fuel product growth with AI Recommendations

Sprig AI generates specific and actionable product suggestions to achieve your goals.

Explore AI Recommendations
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Make informed and impactful product decisions

Always know what to build next with AI product recommendations that are based on your users’ real-time  behavior and feedback.

Improve your customer journeys

Automatically surface areas of friction across your core flows and get AI recommendations to solve your users’ pain points.

Optimize your key product metrics

Get specific guidance on how to improve your product experience to drive revenue, retention, and user satisfaction.

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Replays
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replay product

Find and fix where your users get stuck

Record targeted clips of specific user sessions and find trends in your users’ behavior.

Explore Replays
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Heatmaps
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Understand product behavior at scale

Capture an intuitive visualization of your users’ in-product engagement.

Explore Heatmaps
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Surveys
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Understand why your users do what they do

Run targeted Surveys right in your product and capture your users’ real-time insights.

Explore Surveys
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Feedback
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Always know what your users are thinking

Capture ongoing feedback right in your product and continuously learn from your users.

Explore Feedback
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AI Explorer
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ai explorer

Surface AI insights across your entire product

Sprig AI analyzes user behavior and sentiment data across your entire product experience to generate insights that boost conversion, retention, and more.

Explore AI Explorer
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AI Recommendations
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Fuel product growth with AI Recommendations

Sprig AI generates specific and actionable product suggestions to achieve your goals.

Explore AI Recommendations
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Plans & Pricing

A plan for every product

Accelerate your speed of innovation with the right Sprig plan for you.

Free

For individuals just getting started with capturing quick and easy experience insights.

$0

Starter

For smaller teams looking to drive product growth with actionable experience insights.

$175

per month, billed annually

Most Popular

Enterprise

For organizations scaling their product development with advanced experience insights.

Custom pricing

Create Account
Free plan includes:
  • 1 in-product 

    In-product Survey or Survey with Replay via web delivery
    Study

     per month

  • 5k 

    Monthly Tracked Users (MTUs) are unique visitors that have their events sent to Sprig, powering our advanced study targeting. To estimate how many MTUs you'll need, you can use your monthly active user (MAU) count from your analytics tool.
    MTUs

     per month

  • 1 Link Survey per month

  • Unlimited account seats

Create account to buy now
Starter plan includes:
  • 2

     in-product 

    In-product Surveys or Feedback or Heatmaps or Replays via web delivery
    Studies

     per month

  • 25k

     

    Monthly Tracked Users (MTUs) are unique visitors that have their events sent to Sprig, powering our advanced study targeting. To estimate how many MTUs you'll need, you can use your monthly active user (MAU) count from your analytics tool.
    MTUs

     per month

  • Mobile app delivery (+$200/month)

  • Unlimited account seats

Request Pricing
Enterprise plan includes:
  • Custom 

    Launch unlimited studies with custom pricing based on the number of user responses, captures and clips you wish to collect per month.
    usage limits

    for Replays, Heatmaps, Feedback & Surveys

  • Custom 

    MUUs represent the number of unique visitors who interacted with your application within a calendar month.
    MUUs

     per month

  • Advanced security

  • Study design customization

  • Dedicated support

  • Unlimited account seats

  • Mobile app delivery

Free

For individuals just getting started with capturing quick and easy user insights.

$0

Create Account

Free plan includes:

  • 1 in-product 

    In-product Survey or Survey with Replay via web delivery
    Study

     per month

  • 5k 

    Monthly Tracked Users (MTUs) are unique visitors that have their events sent to Sprig, powering our advanced study targeting. To estimate how many MTUs you'll need, you can use your monthly active user (MAU) count from your analytics tool.
    MTUs

     per month

  • 1 Link Survey per month

  • Unlimited account seats

Starter

For smaller teams looking to drive product growth with actionable user insights.

$175

per month, billed annually

Create account to buy now

Starter plan includes:

  • 2

     in-product 

    In-product Surveys or Feedback or Replays via web delivery
    Studies

     per month

  • 25k

     

    Monthly Tracked Users (MTUs) are unique visitors that have their events sent to Sprig, powering our advanced study targeting. To estimate how many MTUs you'll need, you can use your monthly active user (MAU) count from your analytics tool.
    MTUs

     per month

  • Mobile delivery (+$200/month)

  • Unlimited account seats

Enterprise

For organizations scaling their product development with advanced user insights.

Custom pricing

Request Pricing

Enterprise plan includes:

  • Custom 

    In-product Surveys or Replays via web delivery
    Studies

     per month

  • Custom 

    Monthly Tracked Users (MTUs) are unique visitors that have their events sent to Sprig, powering our advanced study targeting. To estimate how many MTUs you'll need, you can use your monthly active user (MAU) count from your analytics tool.
    MTUs

     per month

  • Advanced security

  • Study design customization

  • Dedicated support

  • Unlimited account seats

Most Popular
Compare Plans
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Our customers are raving
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With Sprig, we've gained incredibly valuable insights to guide our product development process.
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Lillian Zuo
Director of Product
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Sprig AI filters through all of our product experience data and identifies the key product recommendations.
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Read Ward
Product Lead
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Sprig gets us meaningful insights at the moment of truth, instead of relying on users to remember their experience and tell us about it later.
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Sourabh Ahuja
Group Product Manager
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Sprig is an integral part of our Product Discovery toolkit. And their customer support team is best-in-class!
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Roger Liu
Director of Product
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Get a demo—live or on demand

See how Sprig can help capture experience insights at scale to unlock a deeper understanding of your customer and drive smarter decisions about what to build.

Book a Demo Watch Tour Video
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