Connect with
other attendees
Schedule a demo for your team
Meet your Facilitators
Ryan Glasgow, CEO & Founder at Sprig:
- Ryan Glasgow is the Founder and CEO of Sprig, an enterprise survey platform powered by AI agents. Sprig transforms how research is designed, fielded, and synthesized, helping organizations gather higher-quality data, uncover deeper insights, and move from question to evidence faster.
- Before founding Sprig, Ryan focused on scaling products and building insights teams that could scale alongside them. Through that work, he saw firsthand how legacy survey tools and manual workflows made rigorous research fragmented and difficult to scale. He founded Sprig to build a modern platform that accelerates every stage of the research process.
James Villacci, Chief Insights Officer at Sprig:
- James Villacci is a seasoned UX leader with 15+ years of experience in human-centered design, human factors, and applied cognition. His work has been featured in The Wall Street Journal and K5 German TV, showcasing his thought leadership in scaling research, democratizing insights, and transforming customer understanding into measurable business impact.
- At Sprig, James leads a team of research partners and connects with customers to help evaluate how they can leverage Sprig for their team’s specific research needs.
Jared Fanning-Lytle, Research Manager at Stripe:
- Jared Fanning-Lytle leads Stripe's Experience Measurement, Brand & Lifecycle research team. His team covers experience measurement programs like CSAT and Product Satisfaction, brand tracking and advertising effectiveness, and the key moments in the user lifecycle, including onboarding, support, and relationship management.
- Jared builds research systems that keep running after launch. That includes automated pipelines, QA processes, and self-serve dashboards that help product, engineering, marketing, and leadership teams track product health and act on user sentiment. He has more than a decade of quantitative research experience across Stripe, Slalom, Amazon Devices, Redfin, and Ipsos.
.png)
Paige Bennett, Research Executive & Founder of Users First AI:
- Paige Bennett is the founder and principal consultant of Users First AI and a Sprig Research Partner. She helps research teams design and roll out AI workflows that cut the time spent on logistics, synthesis, and repetitive tasks, so researchers can focus on discovery and strategy. Her work combines AI strategy, human-centered design, and research operations.
- Before founding Users First AI, Paige spent more than five years as Director of User Research at Affirm. There she led a multi-disciplinary team covering generative research, evaluative research, and research ops.
Viviana Wan, Senior Strategic Customer Success Manager at Sprig:
- Viviana Wan is a Senior Strategic Customer Success Manager at Sprig. She partners with enterprise research and product teams to turn customer insights into business outcomes. Over four years at Sprig, she has worked closely with leading teams including Peloton, Angi, and LexisNexis, helping them grow their research programs and get more value from the platform.
- Viviana is also central to Sprig's research community work. She hosts Experiece Research dinners and gatherings that bring senior UX and research leaders together for candid conversations about AI, research, and the future of insights.
Jason Benz, Senior Enterprise Account Executive at Sprig:
- Jason Benz is a Senior Enterprise Account Executive for Sprig. He works with enterprise organizations to replace fragmented survey workflows with one AI-powered platform.
- Jason brings more than a decade of enterprise SaaS experience to his work with customers. Before joining Sprig, he was Head of Strategic Partnerships for North America at Chargebee and earlier held senior account executive roles at Recurly and Carbonite. He is known for building long-term customer relationships and backing products he believes will deliver real value for the teams he works with.
Drew Clendenning, Enterprise Account Executive at Sprig:
- Drew Clendenning is an Enterprise Account Executive at Sprig. He helps enterprise research and product teams measure customer experience through email, panel, link, and in-product surveys.
- Drew knows the survey and enterprise software space well. He previously worked as a Large Enterprise Account Executive at Box and a Strategic Account Executive at Pipefy.
Ryan Moreno, Research Partner:
- Ryan Moreno leads quantitative and mixed-methods research programs to inform product strategy and customer experience improvements. Ryan is passionate about helping teams move faster without sacrificing the quality, rigor, or human perspective that makes research valuable.
- As a Research Partner at Sprig, Ryan works with research and product leaders to advance rigorous, practical approaches to building products with customer insights. With a PhD in psychology and experience at Airbnb, Meta, and HelloFresh, he specializes in survey research and integrating AI into the research process.
From our San Francisco and New York summits
A look at the conversations, connections, and moments that shape the experience.
.jpg)
.jpg)
.jpg)
.jpg)
.jpeg)