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sprig for CUSTOMER EXPERIENCE

Create an experience your customers love

Leverage the power of AI to capture and analyze your customer experience at scale and understand exactly how to boost satisfaction, loyalty, and revenue.

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Powering the world’s best customer experience teams
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“With Sprig, I hear the customer's voice immediately as I launch a new experience.”
Racheli E.
Source: G2 Crowd
“Historically, we weren't able to gain many in-the-moment insights from customers, especially uncovering pain points. Sprig makes that simple and fast.”
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Sarah B.
Source: G2 Crowd
“Sprig helps us solve the problem of getting customer insights in an easy, fast, scalable way.”
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Verified User
Source: G2 Crowd
“Previously, we had no idea what customers thought of our site experience. Now, we receive hundreds of responses per week.”
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Verified User
Source: G2 Crowd
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Capture the voice of the
customer at scale

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Listen and learn from more customers

Get 3x more customer feedback with bite-sized prompts that are built directly into your customers’ digital experience.

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Find and fix customer pain points

Easily uncover issues and opportunities across your experience before they turn into customer support tickets.

Additional wellbeing benefits

Get actionable CX recommendations

Leverage Sprig AI to surface the top opportunities to improve your customer experience based on their feedback and behavior.

A Unified Platform Built for Every Step of the Research Journey

Start with what you need today and expand over time.

Research Core

Run advanced long-form surveys with AI-powered insights. Designed to move fast, ask better questions, and drive confident decisions.

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Capture in-the-moment feedback with in-product surveys and always-on inputs to optimize flows and reduce churn.

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Digital Behavior

Replay sessions and visualize user interactions to uncover friction and improve UX across web and mobile.

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How top teams use Sprig to optimize their customer experience

Ramp

Ramp used Sprig to uplift the voice of the customer

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Novo

Novo used Sprig to capture 40% more customer feedback

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Make smarter product decisions across your stack

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Enrichment

Learn from specific users using your existing product data.

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Analytics

Uncover the “why” behind your product analytics.

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Experimentation

Back up your A/B test results with product experience data.

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Collaboration

Share actionable product insights where your team collaborates.

See what customer experience teams are raving about

See the Sprig platform for yourself and start collecting game-changing insights today.

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