See Sprig in action! Join a group demo — every Tuesday @ 11:00 AM PT.
Register Here
navy logo
Products
PRODUCTS
survey icon
In-Product Surveys
Capture targeted user insights right in your product
replays icon
Replays
Recreate and optimize user journeys across your product
teal icon of a survey with chapters
Long-Form Surveys
Measure UX at scale with advanced link surveys and AI analysis.
heatmaps icon
Heatmaps
Visualize user behavior in your product at scale
feedback icon
Feedback
Collect continuous user feedback at scale
ai recommendations icon
AI Insights
NEW
Sprig AI generates actionable product solutions
Features
integrations
Integrations
mobile icon
Mobile
star icon
AI Analysis
magic pencil icon
AI Study Creator
dashboards icon
Dashboards
Solutions
by Use Case
continuously optimize icon
Continuously optimize
Analyze your users’ experience through core flows
solve pain points icon
Solve pain points
Uncover emerging trends in your users’ behavior
improve conversion icon
Improve conversion
Understand why and how users are dropping off
save time and resources icon
Save time & resources
Know which new features are worth the investment
by TEAM
uxr icon
User Research
Maximize the speed and impact of your research
Design
Validate and get buy-in for designs with real user insights
pm icon
Product Management
marketing
Marketing
code icon
Engineering
star icon
Customer Experience
Templates
lenny template
Survey
Develop Product Sense to Build Great Products
lenny headshot
Lenny Rachitsky
View Template
arrow icon
feedback template
Feedback
Continuously Collect Product Feedback
favicon
Sprig
View Template
arrow icon
Optimize New Features
Replay
Optimize New Features to Enhance the User Experience
favicon
Sprig
View Template
arrow icon
templates
Template Gallery
Discover how our team and community use Sprig templates to inform product development.
View All
arrow icon
Customers
square nav photosquare left logo
Square uncovered 100+ actionable insights within the first 6 months
Read Now
arrow icon
ramp nav imageramp logo
Ramp created customer-centric products with Sprig AI
Read Now
arrow icon
classpass nav photoclasspass left logo
ClassPass improved usability and retention by optimizing core user journeys
Read Now
arrow icon
users icon
Meet our Customers
Learn how top companies leverage Sprig user insights to boost conversion, reduce churn, improve onboarding, and more.
View All
arrow icon
Resources
blog icon
Blog
Get expert advice on capturing product experience insights
event icon
Events & Webinars
Learn from past Sprig events & register for upcoming ones
help center icon
Help Center
Explore our knowledge hub to get started
in Sprig
video tutorial icon
Video Tutorials
Get a crash course in Sprig with our guided
video series
AI replay announcement text with a dashboard showing AI insights
New: AI-Powered Always-On Replays
Read Now
arrow icon
EnterprisePricing
Sign In
Book a Demo
navy logo
hamburger menu iconclose icon
Products
caret icon
Products
survey icon
In-Product Surveys
teal icon of a survey with chapters
Long-Form Surveys
feedback icon
Feedback
replays icon
Replays
heatmaps icon
Heatmaps
ai recommendations icon
AI Insights
Features
integrations
Integrations
mobile icon
Mobile
star icon
AI Analysis
magic pencil icon
AI Study Creator
dashboards icon
Dashboards
Solutions
caret icon
By Use case
continuously optimize icon
Continuously optimize your product & website
solve pain points icon
Surface & solve pain points
improve conversion icon
Improve conversion rates
save time and resources icon
Save engineering time & resources
By TEAM
uxr icon
User Research
Design
pm icon
Product Management
marketing
Marketing
code icon
Engineering
star icon
Customer Experience
Templates
Customers
Resources
caret icon
blog icon
Blog
event icon
Events & Webinars
help center icon
Help Center
video tutorial icon
Video Tutorials
Enterprise
Pricing
Sign InGet Started Free
SECURITY AND COMPLIANCE

Stay safe with enterprise-grade security

Protecting customer data is our top priority. You can trust us to keep your data secure and meet your compliance requirements.

Trusted by the world’s most security-conscious companies

dropbox logorobinhood logosquare logocoinbase logopaypal logoramp logo

Ensuring superior compliance and control

no pii required

No PII required

Learn from your users with no personal identifiable information. Any PII you choose to share is securely stored.

secure data storage

Secure data storage

Keep user data safe with encryption at rest and in transit, plus rights to data access, erasure, and opt-out.

custom access control

Custom access control

Manage data access with single sign-on support using SAML, user roles, and individual permissions.

Certifications and attestations

aicpa soc

SOC 2 Type II

gdpr

General Data Protection Regulation

ccpa

California Consumer Privacy Act

dpf

EU/Swiss-U.S. Data Privacy Framework

Enterprise‑level platform protection

Network Security

Sprig uses Amazon Web Services (AWS) facilities in the USA to hosts its software. You can see Amazon’s compliance and security documents for additional details, including SOC 13 and ISO 27001.

Sprig’s servers are located within our own virtual private cloud (VPC) and protected by restricted security groups. Only the minimal required communication occurs between servers.

Sprig conducts third-party network vulnerability scans annually.

Security Policy

Sprig conducts mandatory code reviews for all code changes and periodic and in-depth security reviews. Sprig's testing and development environments are separated from its production environment.

Every year, Sprig’s engineers and developers participate in secure code training covering OWASP Top 10 security flaws, common attack vectors, and Sprig’s own security controls.

Sprig maintains a formal response plan for significant incidents.

Application Security

The web application architecture and implementation follow OWASP guidelines.

Sprig undergoes third-party penetration testing annually to identify any application vulnerabilities. Results are available upon request.

User passwords are salted, irreversibly hashed, and stored in our database. Audit logging lets admins see when users last logged in or changed their password.

User access to Sprig applications are logged, audited, and kept for at least one year.

Data Security

All connections to Sprig are encrypted using SSL.Attempts to connect over HTTP is redirected to HTTPS.

System passwords are encrypted using AWS KMS. Access is restricted and implemented using VPN with Active Directory authentication.

Sprig uses industry-standard data storage systems such as AWS Aurora, ClickHouse, Dynamo DB, etc., which are hosted by AWS and/or by their respective vendor.

Information received via Google APIs adheres to Google API Services User Data Policy and Limited Use rules.

View Data Processing Addendum
arrow icon
View Data Transfer Addendum
arrow icon
View Privacy Policy
arrow icon

See Sprig in action

Get a personalized demo to see how Sprig can work for your enterprise.

Book a Demo
white sprig logo
Products
In-Product Surveys
Long-Form Surveys
Feedback
Replays
Heatmaps
AI Insights
Features
Integrations
Mobile
AI Study Creator
Dashboards
AI Analysis
Security Standards
Solutions
BY use case
Continuously Optimize
Improve Conversion
Solve Pain Points
Save Time & Resources
BY TEAM
User Research
Design
Product Management
Marketing
Engineering
Customer Experience
Templates
Customers
Resources
Blog
Events & Webinars
Help Center
Video Tutorials
Session Replay Guide
Pricing
Enterprise
Company
About Us
Careers
Sprig Service Agreement
Privacy Policy
Data Processing Addendum
Status
Compare
vs Qualtrics
vs Fullstory
vs Hotjar
vs Medallia
vs Pendo
Copyright 2025 Sprig, All Rights Reserved
linedkin logotwitter logo