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digital experience / feedback

Capture feedback in the moment

Capture unstructured feedback continuously and use AI to reveal patterns and opportunities.

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Surface usability issues

Capture unexpected bugs, frustrations, and ideas as users share them in real time.

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Automatically track NPS and CSAT

Measure customer satisfaction and loyalty at scale by capturing “always on” feedback right in your product.

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Gather open feedback at scale

Give users a simple, always-on way to voice needs and frustrations beyond structured surveys.

Continuously capture in-context feedback

Capture feedback at scale

Give users an always-on way to share open feedback in context, uncovering issues and ideas you might not catch with surveys alone.

Capture feedback at scale

Collect targeted insights

Target feedback prompts to specific users or moments in the journey to capture richer, more actionable input.

Collect targeted insights

Easily create on-brand feedback flows

Start learning in minutes

Enable anyone on your team to launch Feedback buttons with expert-made templates and Sprig’s AI Study Creator.

Start learning in minutes

Customize to fit your brand design

Design Feedback buttons to match your product’s look and feel with out-of-the-box customizations and CSS styling.

Customize to fit your brand design

Unlock feedback themes in minutes, not weeks

Synthesize faster with AI

Cluster open feedback into clear themes and patterns instantly, reducing manual analysis and giving you more time to interpret and share findings.

Get action items with AI

Link feedback to behavior

Connect user feedback with session replays to see the exact experiences behind their responses.

Connect user input to actions
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Sprig gets us meaningful insights at the moment of truth, instead of relying on users to remember their experience and tell us about it later.
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How to continuously learn from your users

1

Install Sprig in a few clicks

Embed Sprig into your website or mobile app with an easy one-time installation using our no or low-code integration options.

Install Sprig in a few clicks
2

Easily launch Feedback

Use Sprig’s AI Study Creator or start from scratch to quickly build and launch Feedback with custom questions and Replays session recording.

Easily launch Feedback
3

Watch the responses rush in

Expect a high volume of responses by enabling your users to share thoughts directly in your product. Then, review the results in real time right in Sprig.

Watch the responses rush in
4

Let AI surface the top takeaways

Understand exactly what feedback to take action on thanks to Sprig AI, which summarizes users' open-text responses to highlight the key opportunities.

Let AI surface the top takeaways

A Unified Platform Built for Every Step of the Research Journey

Start with what you need today and expand over time.

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Run advanced long-form surveys with AI-powered insights. Designed to move fast, ask better questions, and drive confident decisions.

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Capture in-the-moment feedback with in-product surveys and always-on inputs to optimize flows and reduce churn.

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Digital Behavior

Replay sessions and visualize user interactions to uncover friction and improve UX across web and mobile.

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Unlock your product’s full potential

See the Sprig platform for yourself and start collecting game-changing insights today.

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