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Templates

Understand New User Expectations

Learn how confident new users are and find ways to make them successful.

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Microsurvey to understand new user expectations

How to use the Understand New User Expectations template

When to use

Use this microsurvey to uncover opportunities to boost confidence in your solution and increase onboarding conversion.

Who to target

Target users immediately after they complete the signup process.

What you'll learn

This microsurvey helps you understand how well your users expect your product to meet their needs, and uncover any questions or concerns your users may have.

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Designed by survey fanatic and customer experience advocate.

Allison Dickin, Head of User Research at Sprig

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  • Improving an Existing Product or Feature

  • Acquire More Customers

  • Onboard More Customers

  • Launch a New Product or Feature

  • Measure the Customer Experience

  • Reduce Customer Churn

  • Improve Purchase Conversion

  • Improve the Order Journey

  • Create Better Content

  • Optimize Product Pricing

  • Recruit Interview Participants

  • Run a Concept Test

  • Conduct an Asynchronous Video Interview

Launch a Sprig and deliver insights within hours.

Conduct research within the product experience and test design concepts - all without engineering resources.

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