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TEMPLATES

Understand Low Engagement

Uncover the reasons for lapses in usage and identify opportunities to re-engage users.

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Overview

This survey uncovers the reasons why previously active users have become disengaged. Use it to increase engagement and retention of your active users.

  • Product
  • Discovery
  • Retention
  • Survey

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Designed by survey fanatic and customer experience advocate.

Allison Dickin, Staff User Researcher at Sprig

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