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Understand Low Engagement

Uncover the reasons for lapses in usage and identify opportunities to re-engage users.


This survey uncovers the reasons why previously active users have become disengaged. Use it to increase engagement and retention of your active users.

  • Product
  • Discovery
  • Retention
  • Survey

Designed by survey fanatic and customer experience advocate.

Allison Dickin, Staff User Researcher at Sprig

Allison Dickon Headshot

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  • Journey Based Surveys

  • NPS & Sentiment Tracking

  • UX Measurement

  • Recruiting Prompts & Screening

  • Video Surveys

  • Concept Testing

  • Message Testing

  • Prototype & Usability Testing

Launch a Sprig in minutes. 
See insights within hours.

Get conviction around every product decision. Start with Sprig to collect user feedback across the product lifecycle, fast.