Understand Intent to Renew
Gauge subscribers' intentions to renew their subscription.
How to use the Understand Intent to Renew template
When to use
Use this microsurvey to identify churn risk early and find opportunities to reduce churn
Who to target
Target users approximately 3/4 of the way through a subscription period (e.g., week 3 for monthly members and month 9 for annual).
What you'll learn
This microsurvey helps you understand how likely your users will renew their subscription, and uncovers what might be holding them back from renewing.
Designed by survey fanatic and customer experience advocate.
Head of User Research at Sprig
Launch a Sprig in minutes.
See insights within hours.
Create your free account to conduct interviews, test designs, and survey
specific users within your product, on your website, and more.