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TEMPLATES

Understand Future Purchase Intent

Gauge customer loyalty and identify opportunities to increase repeat purchase behavior.

Overview

This microsurvey gauges customers' intentions to purchase from your site again in the future. Use it to gauge customer loyalty and identify opportunities to increase repeat purchase behavior.

  • Ecommerce
  • Microsurvey

How to use the Understand Future Purchase Intent template

When to use

Use this microsurvey to gauge customer loyalty and identify opportunities to increase repeat purchase behavior.

Who to target

Target users soon after they have made a purchase. If the purchase requires delivery of physical goods, consider whether to ask before or after they receive their order.

What you'll learn

This microsurvey helps you understand how likely your users are to purchase additional products in the future, and uncovers if there is anything that might hold them back from making another purchase.

Designed by survey fanatic and customer experience advocate.

Allison Dickin, Staff User Researcher at Sprig

Allison Dickon Headshot

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Launch a Sprig and get insights within hours.

Make every product decision research-informed. Get started with Sprig and conduct high-impact research with your users across the product lifecycle.