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TEMPLATES

Measure System Usability Scale (SUS)

Measure the usability of a product or feature with this validated usability scale.

Overview

This microsurvey template benchmarks the usability of a feature or product. It allows you to understand user perceptions of the ease of use of your product and compare against industry benchmarks.

  • Microsurvey
  • Usability

How to use the Measure System Usability Scale (SUS) template

When to use

Use this template to benchmark the usability of a product or feature. Consider running continuously or on a quarterly basis.

Who to target

Target any users of your product, or focus on specific segments of interest (i.e., paid users).

What you'll learn

You'll understand user perceptions about the usability of your product and be able to compare against industry benchmarks.

Designed by survey fanatic and customer experience advocate.

Allison Dickin, Staff User Researcher at Sprig

Allison Dickon Headshot

See More Collections

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  • Video Surveys

  • Concept Testing

  • Message Testing

  • Protoype & Usability Testing

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