Measure your product across usability, trust & credibility, appearance, loyalty with this validated scale.
How to use the Measure SUPR-Q template
When to use
Use this template to benchmark performance against 4 key factors: usability, trust & credibility, appearance, loyalty. Consider running continuously or on a quarterly basis.
Who to target
Target any users of your product, or focus on specific segments of interest (i.e., paid users).
What you'll learn
You'll understand user perceptions about the usability and overall value of your product and generate a baseline that you can track progress against.
Designed by survey fanatic and customer experience advocate.
Allison Dickin, Staff User Researcher at Sprig