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Measure SUPR-Q

Measure your product across usability, trust & credibility, appearance, loyalty with this validated scale.


This microsurvey template allows you to benchmark against 4 key factors for any successful product: usability, trust and credibility, appearance, and loyalty. the usability of a feature or product.

  • Microsurvey
  • Usability
  • Retention

How to use the Measure SUPR-Q template

When to use

Use this template to benchmark performance against 4 key factors: usability, trust & credibility, appearance, loyalty. Consider running continuously or on a quarterly basis.

Who to target

Target any users of your product, or focus on specific segments of interest (i.e., paid users).

What you'll learn

You'll understand user perceptions about the usability and overall value of your product and generate a baseline that you can track progress against.

Designed by survey fanatic and customer experience advocate.

Allison Dickin, Staff User Researcher at Sprig

Allison Dickon Headshot

See More Collections

  • Journey Based Surveys

  • NPS & Sentiment Tracking

  • UX Measurement

  • Recruiting Prompts & Screening

  • Video Surveys

  • Concept Testing

  • Message Testing

  • Protoype & Usability Testing

Launch a Sprig and get insights within hours.

Make every product decision research-informed. Get started with Sprig and conduct high-impact research with your users across the product lifecycle.