Meet Customer Needs
Understand how well your product meets user needs and identify opportunities to improve.
How to use the Meet Customer Needs template
When to use
Deploy this microsurvey when you are evaluating how well your product or feature meets the needs of your customers or users.
Who to target
Target the segment of customers or users you’re most interested in learning about. This could be either a specific persona you want to learn more about or your entire customer base.
What you'll learn
The findings from this microsurvey will help you learn about what your customer and users want to achieve by using your product and identify key goals, motivations, and pain points that drive customer behavior.
Designed by survey fanatic and customer experience advocate.
Allison Dickin, Staff User Researcher at Sprig