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Measure Subscriber Satisfaction

Gauge the subscriber experience and identify opportunities to improve.

Measure subscriber satisfaction microsurvey template

How to use the Measure Subscriber Satisfaction template

When to use

Use this microsurvey to identify issues that could lead to churn and find optimizations to increase renewal rates.

Who to target

Target paying users who have enough experience with your product to provide informed answers (at least 30 days since signup).

What you'll learn

This microsurvey helps you understand how satisfied your users are with their subscription of your product, and uncovers if there's anything you can do to improve their experience.

Designed by survey fanatic and customer experience advocate.

Allison Dickin, Head of User Research at Sprig

Allison Dickon Headshot

See More Collections

  • Improving an Existing Product or Feature

  • Acquire More Customers

  • Onboard More Customers

  • Launch a New Product or Feature

  • Measure the Customer Experience

  • Reduce Customer Churn

  • Improve Purchase Conversion

  • Improve the Order Journey

  • Create Better Content

  • Optimize Product Pricing

  • Recruit Interview Participants

  • Run a Concept Test

  • Conduct an Asynchronous Video Interview

Launch a Sprig and get insights within hours.

Make every product decision research-informed. Get started with Sprig and conduct high-impact research with your users across the product lifecycle.