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TEMPLATES

Measure Subscriber Satisfaction

Gauge customer satisfaction with their subscription plan and identify opportunities to improve.

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Overview

This survey gauges the subscriber experience and identifies opportunities to improve. Use it to identify issues that could lead to churn and find optimizations to increase renewal rates.

  • Product
  • Discovery
  • Retention
  • Survey

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Designed by survey fanatic and customer experience advocate.

Allison Dickin, Staff User Researcher at Sprig

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