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Templates

Measure Reliability & Performance

Identify the highest priority issues and fix them quickly.

How to use the Measure Reliability & Performance template

When to use

Use this microsurvey to ensure customers have a seamless experience with your product.

Who to target

Target any users who have spent significant time in a session (e.g., 3+ page views).

What you'll learn

This microsurvey helps you understand the reliability and performance of your product, and uncovers areas where there may be bugs or issues.

Designed by survey fanatic and customer experience advocate.

Allison Dickin, Head of User Research at Sprig

Allison Dickon Headshot

See More Collections

  • Improving an Existing Product or Feature

  • Acquire More Customers

  • Onboard More Customers

  • Launch a New Product or Feature

  • Measure the Customer Experience

  • Reduce Customer Churn

  • Improve Purchase Conversion

  • Improve the Order Journey

  • Create Better Content

  • Optimize Product Pricing

  • Recruit Interview Participants

  • Run a Concept Test

  • Conduct an Asynchronous Video Interview

Launch a Sprig and deliver insights within hours.

Conduct research within the product experience and test design concepts - all without engineering resources.