Measure Customer Satisfaction (CSAT)
Gauge customer satisfaction (CSAT).
How to use the Measure Customer Satisfaction (CSAT) template
When to use
Use this microsurvey to track the overall customer experience, or customize it to narrow in on a specific aspect of the experience
Who to target
Target users who have enough experience with your product to provide informed answers (at least 30 days since signup).
What you'll learn
This microsurvey helps you understand how satisfied your users are with your product, and uncovers what you can do to improve your product experience.
Designed by survey fanatic and customer experience advocate.
Head of User Research at Sprig
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See insights within hours.
Create your free account to conduct interviews, test designs, and survey
specific users within your product, on your website, and more.