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TEMPLATES

Measure Customer Satisfaction (CSAT)

Gauge overall customer satisfaction and identify areas of focus to improve the experience.

Overview

This survey helps you gauge customer satisfaction. Use it to track the overall customer experience, or customize it to narrow in on a specific aspect of the experience.

  • Customer Experience
  • Discovery
  • Product
  • Retention
  • Survey

Designed by survey fanatic and customer experience advocate.

Allison Dickin, Staff User Researcher at Sprig

Allison Dickon Headshot

See More Collections

  • Journey Based Surveys

  • NPS & Sentiment Tracking

  • UX Measurement

  • Recruiting Prompts & Screening

  • Video Surveys

  • Concept Testing

  • Message Testing

  • Prototype & Usability Testing

Launch a Sprig and get insights within hours.

Make every product decision research-informed. Get started with Sprig and conduct high-impact research with your users across the product lifecycle.