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TEMPLATES

Measure Customer Satisfaction (CSAT)

Gauge overall customer satisfaction and identify areas of focus to improve the experience.

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Overview

This survey helps you gauge customer satisfaction. Use it to track the overall customer experience, or customize it to narrow in on a specific aspect of the experience.

  • Customer Experience
  • Discovery
  • Product
  • Retention
  • Survey

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Designed by survey fanatic and customer experience advocate.

Allison Dickin, Staff User Researcher at Sprig

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  • Prototype & Usability Testing

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