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TEMPLATE

Capture Live Session Experiences

Gauge live product usability with open-ended, in-context usability sessions.

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Overview

This template allows you to create a benchmark for your product or feature's usability across multiple different user journeys. It's recommended to run live session experiences on a quarterly basis.

  • Design
  • Usability

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Designed by survey fanatic and customer experience advocate.

Allison Dickin, Staff User Researcher at Sprig

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  • Journey Based Surveys

  • NPS & Sentiment Tracking

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  • Recruiting Prompts & Screening

  • Video Surveys

  • Concept Testing

  • Message Testing

  • Prototype & Usability Testing

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