Improve the Sign Up Experience

Uncover friction in the sign up flow and gauge new user expectations.

Use Template

How to use the Improve the Sign Up Experience template

When to use

Use this microsurvey to learn how to reduce sign up friction and eliminate barriers to onboarding. Run just once, or keep it live over time to measure improvement.

Who to target

Target users in-product upon completion of account creation, including any necessary email validation.

What you'll learn

This microsurvey helps you identify sign up friction. It also gauges user expectations at the time of sign up, to help determine how committed new users are to onboarding and activating.

Designed by survey fanatic and customer experience advocate.

Allison Dickin

Head of User Research at Sprig

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