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TEMPLATES

Improve the Sign-Up Experience

Identify opportunities to reduce sign up friction and eliminate barriers to onboarding.

Overview

This microsurvey measures the sign up experience and gauges new user expectations. Use it to identify opportunities to reduce sign up friction and eliminate barriers to onboarding.

  • Microsurvey
  • Discovery
  • Growth

How to use the Improve the Sign-Up Experience template

When to use

Use this microsurvey to learn how to reduce sign-up friction and eliminate barriers to onboarding. Run just once, or keep it live over time to measure improvement.

Who to target

Target users in-product upon completion of account creation, including any necessary email validation.

What you'll learn

This microsurvey helps you identify sign-up friction. It also gauges user expectations at the time of sign up, to help determine how committed new users are to onboarding and activating.

Designed by survey fanatic and customer experience advocate.

Allison Dickin, Staff User Researcher at Sprig

Allison Dickon Headshot

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