Improve the Checkout Experience
Identify friction points and streamline the checkout flow.
How to use the Improve the Checkout Experience template
When to use
Use this microsurvey to uncover reasons for checkout abandon and to improve conversion rates.
Who to target
Target users as soon as they complete a purchase.
What you'll learn
This microsurvey helps you understand how easy it was for your users to complete the checkout process, and uncovers if there's anything you could do to improve the experience.
Designed by survey fanatic and customer experience advocate.
Allison Dickin, Head of User Research at Sprig