Improve the Checkout Experience
Uncover friction in the checkout process and improve conversion rates.
How to use the Improve the Checkout Experience template
When to use
Use this microsurvey to uncover reasons for checkout abandonment and to improve conversion rates.
Who to target
Target users as soon as they complete a purchase.
What you'll learn
This microsurvey helps you understand how easy it was for your users to complete the checkout process, and uncovers if there's anything you could do to improve the experience.
Designed by survey fanatic and customer experience advocate.
Allison Dickin, Staff User Researcher at Sprig