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TEMPLATES

Improve the Checkout Experience

Uncover friction in the checkout process and improve conversion rates.

Overview

This microsurvey gauges the ease of the checkout experience and identifies opportunities to improve. Use it to uncover reasons for checkout abandonment and to improve conversion rates.

  • Microsurvey
  • Ecommerce

How to use the Improve the Checkout Experience template

When to use

Use this microsurvey to uncover reasons for checkout abandonment and to improve conversion rates.

Who to target

Target users as soon as they complete a purchase.

What you'll learn

This microsurvey helps you understand how easy it was for your users to complete the checkout process, and uncovers if there's anything you could do to improve the experience.

Designed by survey fanatic and customer experience advocate.

Allison Dickin, Staff User Researcher at Sprig

Allison Dickon Headshot

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Launch a Sprig and get insights within hours.

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