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TEMPLATES

Improve the Checkout Experience

Uncover friction in the checkout process and improve conversion rates.

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Overview

This survey gauges the ease of the checkout experience and identifies opportunities to improve. Use it to uncover reasons for checkout abandonment and to improve conversion rates.

  • Ecommerce
  • Survey

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Designed by survey fanatic and customer experience advocate.

Allison Dickin, Staff User Researcher at Sprig

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