Skip to main content

TEMPLATES

Improve the Checkout Experience

Uncover friction in the checkout process and improve conversion rates.

Start with this template

Overview

This microsurvey gauges the ease of the checkout experience and identifies opportunities to improve. Use it to uncover reasons for checkout abandonment and to improve conversion rates.

  • Microsurvey
  • Ecommerce

Submit a Template Idea

Do you have a great template or study to share with the world? We'll help you turn it into a template for other teams to use.

Submit your template

How to use the Improve the Checkout Experience template

When to use

Use this microsurvey to uncover reasons for checkout abandonment and to improve conversion rates.

Who to target

Target users as soon as they complete a purchase.

What you'll learn

This microsurvey helps you understand how easy it was for your users to complete the checkout process, and uncovers if there's anything you could do to improve the experience.

Get Started

Designed by survey fanatic and customer experience advocate.

Allison Dickin, Staff User Researcher at Sprig

Allison Dickon Headshot

See More Collections

  • Journey Based Surveys

  • NPS & Sentiment Tracking

  • UX Measurement

  • Recruiting Prompts & Screening

  • Video Surveys

  • Concept Testing

  • Message Testing

  • Protoype & Usability Testing

Launch a Sprig and get insights within hours.

Make every product decision research-informed. Get started with Sprig and conduct high-impact research with your users across the product lifecycle.

Start for Free