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TEMPLATES

Evaluate the User Experience

Measure user perceptions of ease of use and overall value of a product or feature.

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Overview

This microsurvey gauges 3 core aspects of the experience with a product or feature. Use it to measure user perceptions of usability, value, and reliability, and identify opportunities to improve the experience.

  • Microsurvey
  • Discovery
  • Retention
  • Product

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How to use the Evaluate the User Experience template

When to use

Use this microsurvey to get an initial read on new product launches, or to collect general insights on your overall product experience and identify gaps.

Who to target

When using for new feature launches, target users immediately after interacting with the feature. If using to gather broad product feedback, target more experienced users (min 30 days since signup) so they can provide informed feedback.

What you'll learn

This microsurvey helps you understand how easy it is for your customers to use a product or feature. You can also learn how useful and realiable they are, and get feedback on how you can improve.

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Designed by survey fanatic and customer experience advocate.

Allison Dickin, Staff User Researcher at Sprig

Allison Dickon Headshot

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  • Concept Testing

  • Message Testing

  • Protoype & Usability Testing

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