About this collection
The user experience changes with every product release, and it's not possible to predict every potential impact. Measuring the user experience, whether on a continuous basis or just after a big release, provides critical insight that allows teams to identify serious issues, quickly iterate, and ensure your user experience continues on an upward trajectory.
Templates in this Collection
Evaluate the User Experience
This survey gauges 3 core aspects of the experience with a product or feature. Use it to measure user perceptions of usability, value, and reliability, and identify opportunities to improve the experience.
Improve the Search Experience
This survey gauges the relevance of search results and identifies opportunities for improvement. Use it to measure and track the user experience with search.
Gauge Task Accomplishment
This survey helps you understand how well users are able to accomplish their visit goals. Use it to uncover problem areas and identify opportunities to improve usability.
Improve Ease of Use
This survey measures your product's usability and identifies opportunities for improvement. Use it across your product to identify problem areas, or target a specific URL to identify friction points.
Improve Site Navigation
This survey reveals how well visitors are able to navigate your site. Use it to learn what users have difficulty with and identify opportunities to improve.
Measure Product Value
This survey helps you understand how valuable your product is to your users and identify opportunities to increase traction. Use it as a customer experience metric or to help build your next product roadmap.
Measure Product/Market Fit
This survey helps you understand whether the your new product or features solves the problem you intended it to. Refine your value proposition and assess how close you are to a market-ready product.
Measure System Usability Scale (SUS)
This survey template benchmarks the usability of a feature or product. It allows you to understand user perceptions of the ease of use of your product and compare against industry benchmarks.
This survey template allows you to benchmark against 4 key factors for any successful product: usability, trust and credibility, appearance, and loyalty. the usability of a feature or product.