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Improve Purchase Conversion

Identify areas of improvement that can make it easier for your users to purchase your product.

About this collection

When conversion rates are low, it can be difficult to pinpoint the right levers to pull to have the most impact. Use this collection to identify the areas in the purchase journey most in need of attention and uncover opportunities to improve the experience.

Templates in this Collection

Understand Purchase Intentions

This microsurvey clarifies users' intentions when browsing on your site. Use it to uncover where users may be in their journeys and surface opportunities to guide them down the purchase funnel.

Improve the Checkout Experience

This microsurvey gauges the ease of the checkout experience and identifies opportunities to improve. Use it to uncover reasons for checkout abandonment and to improve conversion rates.

Understand Future Purchase Intent

This microsurvey gauges customers' intentions to purchase from your site again in the future. Use it to gauge customer loyalty and identify opportunities to increase repeat purchase behavior.

Improve Site Navigation

This microsurvey reveals how well visitors are able to navigate your site. Use it to learn what users have difficulty with and identify opportunities to improve.

Reduce Cart Abandon

This microsurvey clarifies users' intentions to purchase items left in their cart after a recent visit. Use it to uncover barriers to purchase and identify opportunities to improve conversion rates.

Improve Product Description Clarity

This microsurvey measures how clear your product descriptions are to visitors. Use it to identify places where information is vague or confusing and make improvements.

See More Collections

  • Improving an Existing Product or Feature

  • Acquire More Customers

  • Onboard More Customers

  • Launch a New Product or Feature

  • Measure the Customer Experience

  • Reduce Customer Churn

  • Improve Purchase Conversion

  • Improve the Order Journey

  • Create Better Content

  • Optimize Product Pricing

  • Recruit Interview Participants

  • Run a Concept Test

  • Conduct an Asynchronous Video Interview

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