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January 10, 2023
Make Continuous Product Discovery a Habit
Every Product team knows that they should be doing more ongoing product discovery, but finding the time and building the habit is often difficult.
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March 4, 2021
8 Product Management Tools for the Customer-Obsessed PM
The cost of using your resources to build a customer-centric tech stack can be intimidating. But, in reality, using the right tools to create an optimal experience for your customers is a long-term investment in product growth.Read More -
April 15, 2020
Why NPS is Not the Best Metric to Monitor Customer Experience
In this economic environment, NPS is an even poorer indicator of customer health than usual. Companies seeking to monitor and predict retention should take NPS numbers with little more than a grain of salt, and start to seek out other metrics to provide insight.
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